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Product Quality Engineer



Product, Quality Assurance
San Francisco, CA, USA
Posted on Saturday, May 18, 2024

Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit or follow us on LinkedIn and Twitter.

Quality Engineering @ Ironclad

As a Product Quality Engineer, you'll be working as a part of a cross-functional team to identify business needs, assist in planning projects around those needs, then create and execute test plans that will help to deliver a quality product. You'll be testing and acting as a user advocate for a platform that allows legal teams to scale themselves 100x more effectively.

At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. If you’d like to join us on our mission to build the product that legal teams love, let’s talk!

What you will do:

  • Work with a talented and collaborative QE team passionate about delivering a quality product to our users

  • Design, document, and execute test plans to identify defects and continuously improve Quality processes as part of the Software development lifecycle

  • Employ user empathy to provide usability feedback and insights on how to best ensure that features meet or exceed expectations and create a positive user experience

  • Be an integral part of a cross-functional team and advocate for the implementation of quality-minded practices

  • Review design and product specifications to ensure they address customer use cases, proactively identify potential areas of risk, and discuss potential solutions

  • Utilize a variety of testing tools, version control, cloud hosting, CI tools to effectively test complex business logic on our web application built on a modern stack (TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform)

What we are looking for:

  • A Software Quality Engineer with 2-5 years of industry experience working full-time on a high caliber QE team, testing Saas web applications to help deliver a high quality product

  • Bachelors in Computer Science (or STEM related field) OR equivalent work experience

  • Solid knowledge of Quality Engineering methodologies, processes, tools, and the software development lifecycle

  • Experience using TestRail, Jira, Github, Google Cloud Platform, Circle CI (or similar tools)

  • Track record of leading quality initiatives or projects as part of a cross-functional team

  • Strong analytical and problem-solving skill set with the ability to anticipate problems and propose solutions

  • Desire to work cross-functionally with excellent communication skills (experience in legal space not required) and express user empathy with partners across the business

  • A self-starter with attention to detail and a passion for learning and growing

  • Someone who can operate independently and demonstrate a strong level of product ownership

  • Backend and API testing/experience is a plus

  • Stability, Performance, and Scale testing experience is a plus


  • Health, dental, and vision insurance

  • 401k

  • Wellness reimbursement

  • Take what you need vacation policy

  • Generous parental leave for both primary and secondary caregivers

Base Salary Range: $115,000 - $130,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.