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Senior Sales Compensation Analyst

Klaviyo

Klaviyo

IT, Sales & Business Development
Boston, MA, USA
Posted on Tuesday, May 21, 2024

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

About the Role:

As a Senior Sales Compensation Analyst you will be responsible for reviewing and responding to sales compensation related inquiries from the GTM Sales Organization, ensuring compensation credit and opportunity ownership is accurately reflected in Salesforce. This position will report to the Sr. Director of GTM Incentive Design & Strategy. As a key contributing member of our broader GTM Strategy & Ops organization, you will work closely with Go-To-Market sales leaders, Operations, Finance, and BI teams. This role is critical to Klaviyo as we scale our operational processes and or compensation support model for sellers to ensure commissions on paid time and accurately. Your attention to detail and commitment to operational excellence will be essential in contributing to our Klaviyo’s financial success and efficiency.

Key Responsibilities:

  • Reviewing and responding to sales compensation related requests, resolving disputes and escalations.
  • Maintain proper data hygiene in Salesforce by creating, updating, and removing records as needed
  • Manage the SFDC opportunity, and account ownership process to ensure records are assigned to the appropriate sales reps and credit is properly applied in accordance to the company’s rules of engagement and comp policies
  • Reporting and administration of sales incentive programs, and credit adjustments.
  • Data validation & audit reporting to ensure commission credits and adjustments are accurate
  • Incentive Plan and Quota submissions and operating procedure

Qualifications:

  • 5 years work experience as a Sales Operations Analyst, Compensation Analyst or similar role. XaaS, or Tech industry experience preferred.
  • Proficiency in Salesforce. Case Management and/or data validation and administration
  • Experience using Xactly or other Incentive Compensation Management system preferred but not required.
  • Excellent attention to detail and organizational skills.
  • Strong communication skills, both written and verbal.
  • Ability to work collaboratively in a team environment, in office or virtual meetings.
  • Eagerness to learn and adapt to new challenges.
  • Open to Boston, Denver or San Mateo Locations
  • Hybrid Work schedule Tuesday/Thursday in office

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:
$96,000$144,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

You can find our Job Applicant Privacy Notice here.