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Engineering Manager, Editors

Klaviyo

Klaviyo

Software Engineering, Other Engineering
Boston, MA, USA
Posted on Tuesday, June 11, 2024

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Why You Should Join the Editors Team:

As an Engineering Manager joining the Editors team you can expect to be deeply involved in technical discussions on how we scale our systems, rollout new features, and grow the team.

The Editors team is the owner of Klaviyo’s content editors, including Email Editor, editors for other channels like SMS, Web Push etc. and the Email Template library. This team focuses on building intuitive and powerful interfaces to create highly customizable and dynamic content ranging from product feeds, real time event data, and more. This product area is core to Klaviyo’s continued success.

There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.

As an Engineering Manager, you will have ownership of the team’s mission, goals, and roadmap while collaborating along-side technical product owners and product managers. Together, you'll define scope and specifications while refining RFCs to ensure deliverables are met and stability is maintained.

Using Typescript, React, Python, and Django you'll help craft scalable systems enabling delightful customer experiences and enable Klaviyo’s future growth.

In 2023, we completed the release of an ambitious new email editor experience written in TypeScript leveraging React. This system came with several powerful features including the ability to have universal content shared across all templates.

The team has grown to 8 engineers and is rapidly adding additional features including making it easier to personalize emails, supporting inline editing and so on. We are also carving out a pod to create a common platform layer that could be used by all editors, standardizing the experience for our customers.

How You Will Make a Difference

  • Drive dramatic growth in one of Klaviyo’s core product areas: Editors and Template Library.
  • Lead a growing team with between 8 - 10 direct reports. The team is currently 8 and is poised for further growth.
  • Level up the team and have a central role in the interview process.
  • Decompose high level projects into business goals.
  • Have the opportunity to get hands on with the code, leveraging your technical expertise to support and mentor your team.
  • Guide system design and implementation trade-offs with business partners and your team.
  • Identify the critical path forward and map that into a plan for your team.
  • Iterate and improve upon processes within your team and across the entire engineering department (i.e. recruiting, performance reviews, project planning, and more)
  • Drive complex projects with a team of great people which meaningfully contribute to our customers’ experience and Klaviyo’s success.
  • Help make decisions on technology choices and build vs buy.
  • Collaborate with our Data Science team to help leverage AI to create content.

Who You Are

  • Experience working on a SaaS product in a full stack capacity.
  • Motivated to grow the team both through developing members of the team and attracting new talent to continuously expand our capabilities.
  • Excited to read the code, understand the product area, and give applicable technical mentorship.
  • You have an in-depth understanding of common web architectures when it comes to highly scalable systems.
  • You know what tools to reach for based on the problem at hand: queues, caches, cdns, web workers, etc.
  • Managed a team of at least 7 people and are comfortable managing remote team members and lead engineers.
  • Successfully led and delivered on complex projects spanning multiple quarters and involving at least two teams.
  • Comfortable giving performance reviews and mentoring team members at all levels.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Base Pay Range For US Locations:
$192,000$288,000 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

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