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Senior Partnerships Manager

Klaviyo

Klaviyo

Sales & Business Development
Sydney, NSW, Australia
Posted on Friday, July 5, 2024

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Partner Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

In this role you are responsible for building, cultivating and managing relationships with Klaviyo mid-market and enterprise partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

How you'll make a difference:

  • Act as a key member of the Mid-Market go to market team, working in collaboration with Sales and Marketing.
  • Work with the APAC regional team to build and establish a book of business in the Mid-Market and enterprise partnerships space (System Integrators, Agency Holding Groups), managing relationships with key leaders & decision makers at these orgs.
  • Become a trusted advisor to your network of partners.
  • Build and manage a lead referral pipeline with your partner portfolio.
  • Work to understand a partner’s organization structure and business goals.
  • Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
  • Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
  • Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
  • Be comfortable operating with and exceeding revenue-focused goals.
  • Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
  • Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
  • Drive co-marketing with our partners.
  • Travel: up to 25%, to meet and develop relationships with our agency partners / events.

Who you are:

  • A seasoned and accomplished partnerships manager with a network of APAC focussed GSIs and leading agencies capable of producing Mid-Market and Enterprise pipeline.
  • Are adept at influencing and relationship building.
  • Are thoughtful, engaging, and energetic.
  • Obsessed with understanding your customer or partner.
  • Comfortable operating independently.
  • Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
  • Proactively solicit and act on feedback from your customers, partners, and peers.
  • Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
  • Have a positive outlook and excellent written and verbal communication skills.
  • Have 3-6 years of SaaS account management, channel and/or sales experience.
  • Work collaboratively with enablement, CS, Sales, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
  • Eligibility to work in Australia without restriction.

Klaviyo benefits:

As part of the Klaviyo team you will be looked after with some great benefits, including private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance ($4.2k AUSD), 22 weeks maternity leave full pay primary caregiver leave (16 week secondary), unlimited holiday and free books (yes, any books!) to name a few.

The pay range for this role is listed below. Sales roles are also eligible for variable compensation. This role is also eligible for competitive benefits and perquisites, subject to company policy and applicable law

Base Pay Range in Local Currency:
$140,000$210,000 AUD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

You can find our Job Applicant Privacy Notice here.