At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Senior Partner Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.

In this role you are responsible for building, cultivating and managing relationships with Klaviyo mid-market and enterprise partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.

How you'll make a difference:

• Act as a key member of the Mid-Market go to market team, working in collaboration with Sales and Marketing.
• Work with the APAC regional team to build and establish a book of business in the Mid-Market and enterprise partnerships space (System Integrators, Agency Holding Groups), managing relationships with key leaders & decision makers at these orgs.
• Become a trusted advisor to your network of partners.
• Build and manage a lead referral pipeline with your partner portfolio.
• Work to understand a partner’s organization structure and business goals.
• Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.
• Act as a consultant to help our partners build or optimize their offerings around Klaviyo.
• Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.
• Be comfortable operating with and exceeding revenue-focused goals.
• Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.
• Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.
• Drive co-marketing with our partners.
• Travel: up to 25%, to meet and develop relationships with our agency partners / events.

Who you are:

• A seasoned and accomplished partnerships manager with a network of APAC focussed GSIs and leading agencies capable of producing Mid-Market and Enterprise pipeline.
• Are adept at influencing and relationship building.
• Are thoughtful, engaging, and energetic.
• Obsessed with understanding your customer or partner.
• Comfortable operating independently.
• Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.
• Proactively solicit and act on feedback from your customers, partners, and peers.
• Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.
• Have a positive outlook and excellent written and verbal communication skills.
• Have 3-6 years of SaaS account management, channel and/or sales experience.
• Work collaboratively with enablement, CS, Sales, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.
• Eligibility to work in Australia without restriction.

Klaviyo benefits:

As part of the Klaviyo team you will be looked after with some great benefits, including private health cover for you and discounted for your household, financial and professional coaching, a generous annual learning allowance ($4.2k AUSD), 22 weeks maternity leave full pay primary caregiver leave (16 week secondary), unlimited holiday and free books (yes, any books!) to name a few.