The Senior Executive Business Partner will provide business support to the Chief Customer Officer in our Go-To-Marketing organization. This is a great opportunity for a self-motivated, organized, and eager project manager to work directly with members of our leadership team. Executive Business Partners at Klaviyo have insight into the vision and strategy of a leading tech company in hyper-growth mode while having hands-on impact on executing that vision.

How You Will Make a Difference:

A successful Executive Business Partner at Klaviyo will be a proactive, organized, initiative driven project manager and executive support coordinator who has a deep understanding of Klaviyo’s business and the executive you support and the impact of major being driven. In this role you will:

• Oversee scheduling and calendar management for assigned executives, including working with executives to prioritize their time and attendance.
• Provide strategic input on executive level project management
• Manage the operational cadence of the organization you support to ensure that all pre-planning, meeting scheduling, and follow-ups are completed for major business initiatives throughout the year.
• Be the second set of eyes on all major business initiative planning and communication to ensure efficient allocation of resources and effective communication for cross-functional collaborations.
• Attend meetings, take notes on action items, and follow up with content and deliverables as needed.
• Manage logistics for quarterly executive off-sites, customer meetings and other high profile meetings and events as needed.
• High sense of urgency and understanding of prioritizing customer meetings and needs to ensure customer satisfaction with Klaviyo.
• Help set agendas and review content for leadership meetings
• Complete travel arrangements and expense reports for the executives you support.
• Take ownership of small projects as they come up for example, crafting team communications, managing overall budget and plan events for the team within the budget requirements
• Willing to go above and beyond to manage changing calendar commitments and seamless global travel scheduling

• Ability to be in the office a minimum of 3 days a week in our hub locations will be required for this job

• Expectation to travel 10-15% as needed to support office events.

Who You Are:

• You have 6 years experience in an executive administrative support role. Support in Sales Go To Market and/or Customer Success Organizations preferred.
• You have experience supporting C-level executives (highly preferred).
• You have experience booking travel and completing expense reports and maybe have experience holding your own corporate card (preferred).
• You have experience with managing customer related activities and high profile events such as managing event logistics, especially in a project manager capacity.
• You have experience and are proficient and well versed in using Google Suite, Slack, Zoom, and other communication technologies.
• You are intellectually curious and maintain a high level of confidentiality.
• You are proactive in anticipating the needs of the people you support and in obtaining the information you need to execute your projects.
• You have a team-first mentality and have experience collaborating with key stakeholders on multiple projects.
• You are able to work independently and are a self-starter.
• You are on a journey of continuous improvement, and you proactively seek and implement constructive feedback to level up your skills and knowledge
• You possess excellent verbal and written communication skills, ability to influence, and exceptional organizational skills and attention to detail.

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