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Senior Site Reliability Expert



Toronto, ON, Canada
Posted on Thursday, April 25, 2024

Data is the new Gold!!! We are here to help our data teams build and maintain the data and AI infrastructure platform, and the governance framework needed for having data flowing everywhere at Lightspeed. Data security, reliability, and high availability are our mojo.


  • Collaborate seamlessly with cross-functional data teams to craft and deploy cloud infrastructure solutions that are not just scalable and reliable but also fortified with robust security measures and optimized for cost-efficiency.
  • Champion a holistic approach to security, covering all facets from infrastructure and supply chain to seamless integration with third-party systems, safeguarding the entire data ecosystem.
  • Play a pivotal role in advancing the evolution of self-service workflows for data and infrastructure, empowering teams to efficiently access and utilize resources, thereby fostering agility and productivity.
  • Exemplify and advocate the highest standards of Infrastructure as Code (IaC), ensuring that High Availability, Disaster Recovery, and Security are at the forefront of all infrastructure design and deployment endeavors.

And a little bit of....

  • Participate in the day-to-day support and troubleshooting
  • Contribute as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role.


  • A Bachelor’s degree in Computer Science, Engineering, or equivalent practical expertise serves as a foundational knowledge base.
  • Demonstrated proficiency in effectively overseeing production environments.
  • Extensive hands-on experience with Google Cloud Platform, showcasing a deep understanding of its intricacies.
  • Proven expertise in orchestrating and managing infrastructure through code, streamlining operations and promoting automation.
  • Implemented and Managed CI/CD pipelines to streamline software development processes.


  • Security is paramount in every decision.
  • Proficient in Bash, GoLang.
  • IAC expertise with Terraform, Ansible, or Puppet.
  • Familiarity with GCP Data and Security Components.
  • Mastery in Linux/Unix and networking.
  • Knowledge of Docker, Kubernetes, MySQL, and PgSQL.
  • Strong problem-solving, adaptability, and accountability.
  • Eager to learn and embrace challenges.

What’s in it for you:

  • Join a growing team and help us move to the next level
  • Amazing benefits & perks, including equity for all Lightspeeders
  • Constant development of both your skill-set and business acumen with limitless growth opportunities
  • Lots of autonomy, flexible work culture and possibility of remote work
  • Innovation time to explore and learn at work
  • Shaping the company by joining cultural & technical committees
  • Tons of growth opportunities into technical or people management roles
  • Opportunity to join a fast-paced, high-growth company
  • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed family, a true Canadian tech success story

…. And enjoy a range of benefits that will keep you happy, healthy and (not) hungry.

  • Lightspeed equity scheme (we are all owners).
  • Flexible paid time off and remote work policies.
  • Health insurance.
  • Contributions to your pension plan - RRSP.
  • Health and wellness benefit of $500 per year.
  • Paid leave and assistance for new parents.
  • Mental health online platform and counseling & coaching services.
  • Training opportunities to grow your skills and career
  • Volunteer day.
  • Fully stacked kitchen (hot and cold beverages, meals served)
  • Happy hours to build your relationships with colleagues after work

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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