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Account Executive (Hospitality)



Sales & Business Development
Melbourne VIC, Australia
Posted on Tuesday, June 4, 2024

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an energetic sales professional for our hospitality team based in Australia and New Zealand, with experience in the hospitality industry, and who will not be afraid of a fast-paced, customer-focused sales environment.

Your ultimate goal is to build solutions for hospitality owners who are looking to adopt Lightspeed Hospitality for their business. As a successful contributor to the team, you will have access to significant earning potential with uncapped commission!

Reporting to the Senior Manager of Sales, you will be responsible for driving revenue through phone and email correspondence, as well as screen-sharing presentations to potential customers.

What you’ll be doing:

  • Build your understanding of the Lightspeed Platform by understanding how our products can help solve problems for business owners.
  • Establish connections with your clients to build rapport and show an understanding of their business needs.
  • Connect with all new deals in a timely manner and develop a solution based on your initial discovery questions and how our platform can fulfil their business requirements.
  • Design a total solution for all businesses in your pipeline, conducting demos to show them how Lightspeed will add value.
  • Effectively manage your pipeline of inbound qualified prospects from various marketing channels to achieve and exceed your monthly revenue targets. Whilst also finding new opportunities to add into your pipeline.
  • Able to consistently achieve results to hit your monthly, quarterly and annual targets.
  • Connect and collaborate with the sales team and other cross-functional teams within Lightspeed.

What you need to bring:

We're looking for a candidate who has experience with the following:

  • A hospitality background would be ideal, but if you don’t have that we’ll settle for lots of passion and enthusiasm for the industry
  • You are a people person, goal-oriented, and have a passion for sales.
  • Interest in working in a start-up, fast paced sales environment
  • You want to be a part of something big while still serving the industry we all love.
  • You can multitask, serving customers over multiple channels (phone, email, chat).
  • An understanding of Salesforce (or similar CRM) and/or marketing automation software.
  • Good time management with strong organisational skills

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Work remotely from anywhere in the world for up to 60 days per year
  • Health and wellness benefit of $500 per year
  • Mental health online platform and counselling & coaching services
  • Paid leave and assistance for new parents
  • LinkedIn Learning license
  • Volunteer day
  • Incredible snack bar filled with a variety of snacks & drinks, to keep you going throughout the day
  • Weekly catered lunches for the entire office
  • Dedicated Wellness Room for your physical and mental health needs, during working hours
  • Exciting events hosted regularly by our Melbourne Culture Club
  • Awesome office space located in Southbank, VIC
  • Dog friendly environment

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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