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Partner Growth Manager



Administration, Sales & Business Development
Sydney, NSW, Australia
Posted on Wednesday, June 26, 2024

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Partner Growth Manager to join our team in Sydney. In this role, you'll develop our current distribution partnerships to generate new business, retain our valued partners, and boost revenue with our largest and most complex software partners in the region. You'll need a deep understanding of your partner’s ambitions, products, and technology, as well as the broader hospitality and retail industry. You will also be responsible for overseeing partner performance, reporting, and managing key stakeholders. If you're ready to take on a dynamic role and drive growth, we want to hear from you!

What you’ll be doing:

  • Execute the partnership growth strategy for your region.
  • Manage the handover and onboarding of a portfolio of key software partners into our Partner Programme once they've signed up.
  • Develop and maintain relationships with partners to boost product activations and increase successful referrals for the Lightspeed POS solution.
  • Assess the current partner portfolio’s capabilities, opportunities, and risks for accurate forecasting and growth planning.
  • Demonstrate our product suite and provide basic troubleshooting support for partner or merchant inquiries.
  • Build strong relationships with internal stakeholders and be the advocate for your portfolio of partners within Lightspeed.

What you need to bring:

We're looking for a candidate who has experience with the following:

  • Prior experience in partnerships, channel or account management, and/or customer success (software sales experience is a bonus, but not needed!).
  • Previous experience building B2B relationships.
  • Excellent communication and presentation skills, both written and verbal.
  • Ability to train, motivate, and build strong relationships with potential partners.
  • Capability to develop comprehensive strategies for reseller growth.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

  • Ability to do your job in a truly flexible environment;
  • Genuine career opportunities in a company that’s creating new jobs everyday;
  • Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

  • Lightspeed share scheme (we are all owners)
  • Unlimited paid time off policy
  • Flexible working policy
  • Work remotely from anywhere in the world for up to 60 days per year
  • Health and wellness benefit of $500 per year
  • Mental health online platform and counselling & coaching services
  • Paid leave and assistance for new parents
  • LinkedIn Learning license
  • Volunteer day
  • Dog friendly environment
  • Rooftop with dining space and BBQ facilities
  • Self-service cafe-style kitchen and fully stocked fridge, pantry & bar
  • Weekly catered lunches for the entire office
  • Exciting events hosted regularly by our Sydney Culture Club
  • Brand new office space located in Redfern, NSW

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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