Specialist, Talent Systems & Insights
Lightspeed
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Are you actively looking for a new opportunity, or just exploring the market? Either way, you might have just found your next adventure.
The Specialist, Talent Systems & Insights serves as a key technical and strategic partner responsible for supporting, maintaining, and continuously enhancing the Workday platform to ensure it operates efficiently and meets evolving business needs. This role works closely with functional teams and stakeholders to configure and optimize business processes, manage system updates, troubleshoot issues, and deploy new features that support operations for a global workforce while delivering a seamless, intuitive user experience.
In addition, the Specialist contributes to the successful execution of projects and initiatives by providing subject matter expertise, identifying process improvement opportunities, and ensuring solutions are aligned with Workday best practices, business objectives, and end-user needs.
What you'll be doing:
- System Maintenance & Optimization: Serve as the subject matter expert for key Workday modules (e.g: HCM, Compensation and Benefits); manage business process configurations, security settings and system enhancements
- Integration Management: Interest in supporting and maintaining data integrations between Workday and downstream systems, ensuring seamless data flow and troubleshooting connectivity or logic issues.
- Stakeholder Management: Partner with different stakeholders (People Business Partner, Payroll, IT, IS, Finance) to translate complex business requirements into scalable technical solutions using best practices.
- Release Management: Participate in Workday’s bi-annual updates, identifying new features that drive value and conducting impact analysis on existing configurations.
- Issue Resolution: Perform advanced root cause analysis for complex system errors, implementing sustainable fixes rather than temporary workarounds.
- Project Leadership: Manage the end-to-end project lifecycle for system initiatives - from initial discovery and requirements gathering to UAT (User Acceptance Testing) and deployment.
- Documentation: Maintain functional documentation, including requirements documents, functional specifications, and business process documentation.
- Compliance: Maintain SOX audit controls, follow security protocols and ensure functionality deployed is following local regulations by partnering with Legal and/or People Business Partners
- Data Strategy & Reporting: Develop advanced reports and dashboards to provide actionable insights, while ensuring rigorous data validation and audit compliance.
- Knowledge Sharing: Provide technical guidance to Analysts, fostering a culture of knowledge sharing and high-quality system standards.
What you need to bring:
- 4+ years of experience working with Workday - advanced Workday expertise translating into deep hands-on experience on Workday’s architecture, core business processes, and security configuration.
- Experienced at maintaining, supporting and troubleshooting Workday integrations (Integration reports, outbound EIB’s or integration events)
- Demonstrated experience leading complex system projects (ideally at a global scale).
- Deep knowledge of configuring custom reports and handling large data sets
- Understanding of HR programs (Recruitment, Performance, Compensation) and how they intersect with technology.
- Skillful at managing stakeholders and able to influence decisions for the benefit of the organization
- As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
Even better if you have, but not necessary:
- Bachelor's degree in Human Resources, Statistics, Data Science, or any combination of training and experience relevant to the role
- HCM Workday Certification
- Experience building integrations (RaaS, API connectors or Workday Studio)
- HR systems implementation experience
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!
What’s in it for you?
Come live the Lightspeed experience...
- Lots of autonomy, flexible work culture and the option of fully remote work
- Genuine career opportunities in a company that’s creating new jobs everyday
- Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
- Work in a team big enough for growth but lean enough to make a real impact
- Development of very high traffic products, used at the global scale
- Opportunities to learn and expand your skill set
- Become a valued part of the diverse and inclusive Lightspeed family
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed equity scheme (we are all owners)
- Flexible paid time off policy
- Health insurance
- Health and wellness benefit of $500 per year
- Hybrid working policy
- Paid leave and assistance for new parents
- Mental health online platform and counseling & coaching services
- Volunteer day
- LinkedIn Learning License
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $139,000 CAD OTE. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.