Loan Documentation Coordinator
Lower
Columbus, OH, USA
USD 20.19-20.19 / hour
Here at Lower, we believe homeownership is the key to building wealth, and we’re making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.
With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we’re a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.
Job Description:
The Disclosure Analyst serves as both an initial and re-disclosure specialist for the various mortgage products and programs offered by Lower. This role is responsible for delivering accurate, timely resolutions to support both internal teams and client expectations. Success in this position requires strong attention to detail, efficiency, and the ability to work independently.
Work Hours: 9am -6pm
Work Location: Columbus, OH
Pay: $20.19/hour
What you'll do:
Verify the accuracy of loan applications and supporting documentation
Accurately enter and manage loan data
Print, stuff envelopes, and mail disclosure packages that do not have required econsent by a set time of day
Work independently through pipelines of files ready for initial and re-disclosures efficiently and accurately
Process 75% of day-3 loans independently by end of 90 days
Understand different program/product/branch nuances in fees and disclosure requirements
Review critical documents prior to issuing disclosures
Collaborate with loan originators to meet disclosure timelines and resolve issues
Stay informed of state and federal documentation requirements
Who you are:
Prior experience in mortgage processing, loan origination, closing, or quality control preferred but not required
Strong verbal and written communication skills
Ability to manage multiple priorities and meet deadlines
Team-oriented with a collaborative mindset
Positive attitude and adaptability to change
Exceptional attention to detail
Professional under pressure and open to feedback
Experience with Encompass software preferred
Bachelor’s degree or equivalent experience
What you'll get:
Extended benefit offerings including medical/dental/vision, life insurance, short- and long-term disability, 401K with company match, parental leave
Paid holidays and paid time off
Discount on home mortgage refinances or purchase
Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
