Service Expert
Meragi
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See open jobs at Meragi.See open jobs similar to "Service Expert" Accel.Delhi, India
Posted 6+ months ago
ABOUT MERAGI
Meragi is a rapidly growing start-up in India's thriving $50 billion wedding industry. As a full- stack technology platform, we revolutionize the way wedding-related services are bought and delivered. Our mission is to create pioneering industry-first solutions that address the complexities of this industry, utilizing innovative technology to consult, design, and sell wedding services with a strong focus on ensuring high-quality fulfillment. Backed by top-tier investors, we are at the forefront of transforming the wedding industry landscape. To drive our growth and success, we are seeking dynamic and growth-oriented individuals to design dream weddings for our customers.
Responsibilities:
- Client Relationship Management: Build and maintain strong relationships with clients, ensuring a seamless experience from consultation to final deliverables. Understand their needs, preferences, and expectations to provide personalized recommendations.
- Sales & Client Engagement: Guide clients in selecting the best photography packages and services based on their requirements. Effectively upsell and cross-sell relevant offerings to enhance their experience while meeting business objectives.
- Consultative Approach: Educate clients on photography styles, trends, and editing options, helping them make informed decisions that align with their vision.
- Data & Project Management: Maintain well-organized documentation of client preferences, contracts, and project progress to ensure smooth coordination and follow-ups.
- Vendor & Photographer Coordination: Work closely with photographers, editors, and other vendors to ensure high-quality and timely deliverables that meet client expectations.
- Time Management: Oversee project timelines and deadlines to guarantee seamless execution, from pre-shoot planning to final delivery.
- Collaboration with Editors: Ensure that post-production edits align with client preferences and maintain high visual quality.
Requirements:
- Minimum of 2 years of experience in a client-facing sales or consulting role, preferably in photography, media, or luxury services.
- Ability to effectively engage with clients, understand their needs, and confidently present photography services
- Experience using Photoshop, Lightroom, and other relevant tools is a plus.
- Ability to drive sales by recommending the right services and managing pricing discussions effectively
This role requires a dynamic professional with a blend of technical photography knowledge, sales expertise, and organizational skills to ensure an exceptional client experience.
This job is no longer accepting applications
See open jobs at Meragi.See open jobs similar to "Service Expert" Accel.