Mihup is a leading Conversation Intelligence platform that empowers contact centers with real-time AI solutions. Founded in 2016, Mihup utilizes proprietary ASR technology to enhance customer interactions, offering products like Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent. The platform has processed over 1 billion customer interactions, serving a diverse range of industries including BFSI, BPOs, e-commerce, and logistics. Mihup differentiates itself through its focus on native language accuracy, speed, and cost-effectiveness, while ensuring world-class information security as an ISO 27001-certified company. With a mission to make technology inclusive, Mihup aims to transform contact center operations and improve customer experience through automation and analytics.
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