Mihup specializes in providing a real-time AI platform designed to transform contact centers. The company offers products such as Mihup Agent Assist, Mihup Interaction Analytics, and Mihup Automated Virtual Agent. These solutions empower contact center agents with real-time cues, coaching, and automation during live customer interactions. Additionally, Mihup Interaction Analytics offers an omnichannel solution that analyzes customer interactions across various channels, including phone calls, to enhance customer experience and operational efficiency. Mihup's technology focuses on leveraging conversational AI to improve customer experience (CX) by automating quality audits and decoding customer interactions.

Administration

Marketing & Communications

Software Engineering

People & HR

Product

Design

Sales & Business Development

Operations

Data Science

Quality Assurance

Kolkata, West Bengal, India

Mihup

Accel

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