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Manager, Strategic Programs

Miro

Miro

Operations
Amsterdam, Netherlands
Posted on Thursday, May 30, 2024

About the Team

The Strategic Programs & Operations team is responsible for driving complex cross-functional projects and implementation of programs, systems and processes to optimize the way our business runs.

About the Role

We are looking for a highly motivated self starter to join Miro’s Strategic Programs & Operations team to drive progress with some of our largest & most strategic customers in specific industry verticals. The role will support the Miro’s Chief Transformation Officer & program leadership to develop ideas for new strategies, run experiments and pilots to test these, and if successful, roll these out across the organization.

The successful candidate will be working as part of the core team of professionals that are building out our industry verticals, as well as will collaborate closely with other functions, including Product, GTM and Ops teams. You will be responsible for helping Miro to create and execute vertical specific strategies from the ground up, working in a startup-like environment within the wider Miro organization.

What you’ll do

  • Support the Chief Transformation Officer and the Program lead to identify initiatives to grow usage of Miro in specific industry verticals
  • Carry out research and analysis to determine and evaluate business impacts of proposed initiatives
  • Lead on testing & evaluating of ideas before scaling them across the wider business
  • Support GTM field teams with initiatives to drive strategies for specific Miro customers
  • Provide day to day program management of a portfolio of initiatives that are being scaled across the business

What you’ll need

  • 6+ years of experience in strategy/operations roles in a SaaS/tech company requiring a blend of analytical, strategic, and cross-functional work. Experience in strategy / management consulting is a plus
  • Strong understanding of GTM functions and how product development works in a B2B SaaS environment
  • Track record of executing on “0 to 1” projects: experimental mindset and ability to test & learn
  • Strong operational and change management experience, with a track record of driving complex projects with multiple stakeholders to success
  • Excellent problem solving, analytical, written and verbal communication, and interpersonal skills
  • Ability to interact effectively across the organization including with senior executives

What's in it for you

AMS:

  • Competitive equity package
  • Medical insurance coverage
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Travel allowance for your commute
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:


At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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