Application Support Engineer

Moglix

Moglix

Software Engineering, Customer Service
Noida, Uttar Pradesh, India
Posted 6+ months ago

Group Company:

Designation: Application Support Engineer (ASE_MGL_TCH_TCH_CO_G1_Sup)

Office Location: Noida 125 Noida

Years of experience: to

Salary Range: INR to

Position description:As an application Support Engineer, you will be responsible for using technology to improve business performance and strategy. This duty involves using one’s complex problem-solving skills to brainstorm software solutions, and then work together in a small group to solve the technical issues.

Primary Responsibilities:

  • ● Hands on debugging skill in My SQL , exposure to Java, Php is a plus
  • ● Excellent Logical and Analytical skills
  • ● Excellent written and verbal communication skills.
  • ● Experience with one of the tool - IBM Tivoli/ BMS Remedy/ Netcool/ Maximo
  • ● ServiceNow/ iSupport.
  • ● Open for working in Shifts
  • ● Handled Client Support for one or more

Additional Responsibilities:

  • With Business Leaders in Marketing, Sales and Business Operations- • Requirement gathering • Analyze Business Pain-points • Stakeholder Management • Drive adoption

Reporting Team

  • Reporting Designation: Principal Engineer (PE_MGL_TCH_TCH_S_G7_ICAT)
  • Reporting Department: Tech SaaS (MGL_TCH_TCH_S)

Educational qualifications preferred

  • Category: Bachelor's Degree, Master's Degree
  • Field specialization: Engineering
  • Degree: Bachelor of Engineering - BE, Master of Computer Applications - MCA
  • Academic score:
  • Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

  • Industry: 1 to 4 Years of work experience in Application Support.
  • Role:
  • Years of experience: to

Key Performance Indicators:

Required Competencies:

Required Knowledge:

Required Skills:

Good Analytical Skills

Required abilities

  • Physical:
  • Other:

Work Environment Details:

Specific requirements

  • Travel:
  • Vehicle:
  • Work Permit:

Other details

  • Pay Rate:
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