Role DetailsTeam/ FunctionSales | DigiMRO

LocationKolkata

DesignationInside Sales

Key role related skills1) Channel sales experience

2) Product sales exposure – Security/ IT/ Electrical/ System Integrator products

3) Focused, excellent communication skills (well-spoken) & good in relationship/rapport building,

4) Ability to sell products over phone calls, good negotiating skills & problem-solving skills, aggressive & good follow.

Reporting

Reporting ManagerBM/ZM

Role Objective

The Inside Sale would be responsible for achieving the Sales & Gross Margin goals. Manage the set of customers & acquire more customers to grow revenue base. Continuous learning to attain technical competency on each category of business. Closely working with support function to provide excellent experience to customers.

Role Responsibilities

Business Development & Sales Budget Achievements

Ensure Sales & Margin budget achievement on weekly & monthly basis. And work closely with assigned customers & provide best support to grow business with Digimro.

Technical Competency- Participate in all assigned training modules both at branch (classroom) & online to gain product knowledge.

Making 40-50 sales calls daily for lead generation & order booking thus converting into sales.

Communicate customers about the various marketing and promotions schemes, & new products launches.

Invite customers for various events and trainings conducted at the branch.

Increase customer base by adding new customers (System Integrators) in assigned territory.

Coordinate with respective support function to provide the necessary pre-&-post sales support to customers.

Collections

Ensure timely collection of all outstanding receivables. Help in resolving all outstanding reconciliation issues on a periodic basis.

Ensure that the credit policy is well understood by the customers.

Training & Support

Invite customers for technical training at branches.

Align with Branch technical to resolve after-sales-support / warranty issues.

Market Intelligence and Analysis

Continuously monitor developments in the market & competition activities and ensure timely communication to reporting manager & product marketing team.

Key Stakeholders

WithPurpose

InternalSales, Marketing, Operations, Credit & Technical functionsDriving key strategic initiatives & business operations

ExternalCustomer (SI’s) & Brands RepresentativesManaging critical business relationships & growth

Qualification & ExperienceEssential/ Desirable

Work Experiencel 4-7 years’ experience in managing B2B Channel business. Preferably from Electronics Security & Fire Industry.

l Previous experience in Channel/Distribution Management for multi- brands and display an attitude that is key to success.Essential

Knowledge/ Skillsl Excellent communication and interpersonal skills with aptitude in building long-lasting relationships.

l Problem-solving ability and head strong personality.Essential

Educationl Graduate/B.E./ MBA Essential