Group Company:

Designation: Deputy Manager (DM_MGL_BU_SPLYCN_G2_Log)

Office Location:

Years of experience: to

Salary Range: INR to (Annual)

Position description: The role requires rigorous management of end-to-end Logistics operations pertaining to order processing and driving proactive engagement with the 3PL service providers & different teams of Moglix to drive positive customer NPS.

Primary Responsibilities:

• • Ensure optimal Logistics modes, routing, equipment, or frequency are being followed by the team
• • Rigorous follow up with 3pl courier providers and ensure on time deliveries
• • Provide quick resolution of the operation challenges, query, concern
• • END to END shipment closure including forward as well as RTO
• • Prepare and manage data for in transit, Damaged and RTO shipments
• • Follow up with the warehouse and ensure timely dispatches
• • Align with transporters and ensure timely pick up and deliveries
• • Execute strategies and insure to get desired outcomes
• • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.

Additional Responsibilities:

• With Supply team/ Sales team- Drive order fulfillment & logistics to streamline middle & last mile delivery as per required sales plans/ online orders
• With Finance Team/Customer Support Team- Ensure timely payouts, including incentives or penalties as applicable to the transporters and define SLAs with them
• With Transporters & 3PL providers- Manage transporters to help achieve high customer NPS and also drive transportation to improve TAT & reduce cost

Reporting Team

• Reporting Designation:
• Reporting Department:

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree
  
• Field specialization:
• Degree: Master of Business Administration - MBA, Bachelors degree
  
• Academic score:
• Institution tier: Graduation from a Tier 2/Tier 3 college, Post-Graduation from a Tier 1/Tier 2 college

Required Certification/s:

Required Training/s:

Required work experience

• Industry: Minimum 4 years of experience in Logistics management including negotiating & closing of contracts & commercials with Logistics Service Providers.E-Commerce sector experience shall
• Role:
• Years of experience: to

Key Performance Indicators:

Required Competencies:

Required Knowledge:

Understanding of overall Line haul network and working of 3PL's

Knowledge of 3PL contracts, Route/ Network planning, Line haul & Fleet Management

Required Skills:

Strong communication skills including verbal, written, presentation and active listening and group facilitation

Strong project management and freight negotiation skills

Attention to detail and analytical skills

Required abilities

• Physical:
• Other:

Work Environment Details:

Specific requirements

• Travel:
• Vehicle:
• Work Permit:

Other details

• Pay Rate:
• Contract Types:
• Time Constraints:
• Compliance Related:
• Union Affiliation: