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Product Marketing Manager, Borrowing

Monzo

Monzo

Marketing & Communications, Product
London, UK
Posted on Friday, June 7, 2024

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo


📍London or Remote (UK) | 💰£60,000 - £80,000 + Benefits | Hear from the team ✨|

Why Monzo?

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

The Role

We’re looking for an experienced Product Marketing Manager to drive strategy and execution of product marketing for Monzo within our Borrowing Collective. This role will primarily focus on our Credit Insights and Loans products with additional support for Overdrafts and Payments.

You will be responsible for communicating the features and benefits of our products & services through compelling storytelling to drive adoption and engagement. You will partner with many cross functional teams, including Product, CRM, User Research, Growth, Product Data, Design, and Engineering, to achieve our shared goals.

  • Driving the development and execution of go-to-market strategies for Monzo’s products, services, and features across marketing channels
  • Owning marketing initiatives to increase awareness, discoverability and consideration of Monzo, in particular growth campaigns for Loans and Credit Insights.
  • Developing value proposition and messaging frameworks, and drive articulation of product portfolio positioning aligned to Monzo’s key goals
  • Collaborating with Product Managers to identify needs and sharpen product offerings based on competitive landscape and feedback from customers
  • Identifying and reporting success metrics of your strategies and initiatives. Every decision you make is backed up with research or data.
  • Working with our cross-functional marketing teams to test & scale marketing tactics across channels (e.g. in-app, notifications, email, PR, paid)
  • Writing communications (often with a copywriter) for different mediums and audiences (emails, blog posts, community and in-app etc)

You should apply if:

  • You’ve experience in marketing consumer products (financial products is a bonus but not necessary)
  • You’re confident in your commercial ability and can work with Product, CRM, and Data to report out the impact of your work in driving Loans originations, product adoption etc.
  • You’re motivated by growth targets and are excited to work at a fast-paced, growing company
  • You’re happy with a combination of getting your hands dirty and taking ownership of your area
  • You take a customer first approach to everything you do
  • You are happy working in a regulated environment in a company that thrives on transparency and collaboration
  • You’re comfortable with metrics and can hold your own with the data to back you up
  • You get the Monzo brand and understand what it means to customers
  • You understand how consumer facing products are built and are comfortable working with a technical team

This isn’t for you if:

  • You aren’t comfortable with ambiguity, or thinking from first principles
  • You don’t enjoy working in a fast paced environment
  • You aren’t happy taking an MVP approach and doing what’s good enough for now with for iterative changes to follow

The Interview Process:

Our interview process involves three main stages:

  1. Recruiter Call (30mins)
  2. Initial Call (30 mins)
  3. Case Study (60 mins)
  4. x2 final interviews via Google Meet (x2 45mins)

Our average process takes around 2-3 weeks but we will always work around your availability.

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on [email protected]

What’s in it for you:

💰 £60,000 - £80,000 ➕ stock options

✈️We can help you relocate to the UK

✅We can sponsor visas

📍This role will be based out of our London office next to Liverpool Street station (a hybrid of office based and home working)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

#LI-JB1 #LI-REMOTE


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.