Company Description

NEWME is an omnichannel company bringing the latest fashion trends to Gen Z across India. With a data-driven, tech-first approach, NEWME delivers global styles quickly, helping customers express individuality through bold and distinctive products. The company is focused on building a new-age workplace that values creativity, inclusivity, and professional growth. Team members are encouraged to innovate, take ownership, and advance their careers in a fast-paced, evolving environment.

Roles and Responsibilities

Warehouse Operations Management

● Own end-to-end warehouse operations across all India facilities including inbound,

storage, inventory management, picking, packing, dispatch, returns, and stock

reconciliation.

● Drive operational efficiency, order fulfillment SLAs, inventory accuracy, and cost

optimization across company-operated and partner-operated warehouses.

● Ensure seamless coordination between supply chain, planning, customer experience,

finance, and logistics teams.

Team Leadership & People Management

● Build, lead, and mentor warehouse operations teams across locations.

● Drive accountability, performance management, capability building, and leadership

development within operations teams.

● Foster a high-performance, process-oriented operational culture.

Partner & Vendor Management

● Manage relationships and operational governance with 3PL / partner-operated

warehouses.

● Establish clear KPIs, review mechanisms, escalation processes, and operational audits

for partner facilities.

● Ensure standardized processes and consistent customer experience across all

warehouses.

Process Excellence & Program Management

● Identify operational bottlenecks and drive process improvement initiatives to enhance

productivity, turnaround times, and accuracy.

● Lead cross-functional operational programs and warehouse expansion/readiness

initiatives.

● Standardize SOPs and implement scalable warehouse processes and controls.

Data Analytics & Performance Management

● Track and analyze key operational metrics including fill rate, inventory accuracy,

productivity, dispatch TAT, returns processing, shrinkage, and warehouse costs.

● Build dashboards, reporting mechanisms, and review cadences for performance

monitoring.

● Use data-driven insights to drive decision-making and continuous improvement.

Systems & Compliance

● Ensure adherence to operational controls, safety standards, and compliance

requirements.

● Work closely with technology teams on WMS improvements, automation opportunities,

and operational digitization.

Qualification

5+ years of experience in warehouse operations, fulfillment, or supply chain operations.

● Proven experience managing multi-location warehouse operations at scale.

● Strong people leadership and team management capabilities.

● Prior experience managing both captive and partner-operated / 3PL warehouses

preferred.

● Strong analytical and problem-solving skills with high comfort working with operational

data and metrics.

● Demonstrated experience in program management and process improvement initiatives.

● Ability to thrive in a fast-paced, high-growth environment with strong ownership and

execution focus.

● Experience in D2C, e-commerce, retail, FMCG, or consumer brands preferred.