Customer & Operations Support Internship

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

PLEASE NOTE THIS ROLE IS FOR AN INTERNSHIP , YOU SHOULD BE CURRENTLY STUDYING and for at least the next 6 months IS MANDATORY TO BE LOCATED IN COSTA RICA

Order & Inventory Management Support

• Assist in purchase order execution and ensure timely responses from suppliers.
• Track and follow up on backorders and backlog orders, supporting CFBO reduction efforts supporting Material Management Team
• Support in Stock Transfer Orders (STO) tracking and resolution.
• Monitor inventory levels and replenishment cycles to ensure service continuity (stock outs/parts out of shelf)
• Assist in install base reviews for customers, ensuring alignment with inventory planning and replenishment strategies

Logistics & Compliance Assistance

• Help monitor lead times for shipments and ensure alignment with country targets.
• Support in compliance with import/export regulations, working closely with logistics teams.
• Assist in reverse logistics tasks, ensuring parts are returned efficiently and within expected timeframes.

Financial Analysis

• Contribute to cost-saving initiatives by identifying inefficiencies in supply chain operations.

Metrics, Reporting & Process Improvement

• Assist in managing LAC performance metrics
• Support in CAPs tracking, executive narratives, Go-to-Green plans, and metric transformation initiatives.
• Participate in projects aimed at improving processes, enhancing efficiency, and driving operational excellence

Cross-Team Collaboration & Stakeholder Engagement

• Provide support in escalation management, assisting in root cause analysis and resolution plans.
• Help prepare presentations and reports for leadership & global support teams

Qualifications & Skills Required

• Studies in Supply Chain, Business Administration, Finance, Industrial Engineering, or related fields.
• Analytical skills to track shipments
• Strong communication skills
• Attention to detail
• Ability to work in a fast-paced environment, adapting to shifting priorities in supply chain operations.
• Fluent in Spanish and English (Portuguese is a plus for Brazil)

#costarica

#interns

Join us and make your mark!

We offer:

• A competitive salary and extensive social benefits

• Diverse and dynamic work environment

• Work-life balance and support for career development

• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBTand Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#costarica

#interns

Job:

Administration

Job Level:

N/A

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.