Sales Readiness & Account Operations Manager

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

The Sales Operations Program Manager – Readiness & Sales Letters will play a critical role in ensuring the accuracy, timeliness, and operational excellence of Sales Letter delivery and FY readiness activities across multiple business segments. This position is responsible for managing Sales Letter operations, including quota and assignment maintenance, people-role updates, and cross-segment coordination. The role also provides essential support for Anaplan model maintenance and data integrity, ensuring that compensation and readiness systems operate reliably and efficiently.

How You Will Make Your Mark
- Manage end‑to‑end Sales Letter operations, including creation, validation, updates, and delivery across multiple business segments.
- Maintain quota, territory assignments, and people‑role data, ensuring accuracy and alignment with compensation and readiness requirements.
- Oversee FY Readiness activities, including data preparation, validation cycles, and coordination with cross‑functional partners.
- Support and maintain Anaplan models, including data loads, hierarchy updates, troubleshooting, and partnering with technical teams on enhancements.
- Monitor and ensure data integrity across Sales Letters, compensation systems, and readiness tools.
- Collaborate with NA Enterprise, COM, and other supported teams to ensure timely and accurate operational execution.
- Identify process gaps and drive continuous improvement initiatives to increase efficiency and reduce error rates.
- Serve as the primary point of contact for Sales Letter operations, providing guidance, issue resolution, and subject‑matter expertise.
- Partner with stakeholders to ensure alignment on timelines, dependencies, and operational requirements.
- Document processes, workflows, and system procedures to ensure continuity and knowledge transfer.

About You:

• First-level university degree or equivalent experience; advanced university degree preferred.
• Typically 6-10 years of related experience, preferably in supply chain, customer service, procurement or financial management.
• Typically 2-4 years of experience supporting
• global/regional accounts or large, complex domestic accounts.
• Project management experience preferred.

Knowledge and Skills:

• Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
• Excellent Leadership, negotiation and influence skills.
• In-depth understanding of core company businesses and the revenue cycle.
• Expert knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.
• Strong project management, problem solving, and analytical skills.
• Strong ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
• Strong ability to establish and maintain strong relationships with external customers/partners up to the Director level.
• Solid financial and business acumen.
• Proven ability to identify and implement customer-specific process improvements.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#mexico

#networking

Job:

Sales Operations

Job Level:

Expert

In accordance with applicable Mexican laws and our commitment to non-discrimination, HPE strictly prohibits requiring medical certificates related to pregnancy status or HIV as conditions for employment, continued service, or promotion.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.