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Head of New Zealand



Auckland, New Zealand
Posted on Monday, June 3, 2024

Job Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Purpose of your role

The Head of NZ is a senior leadership position, responsible for co-creating and executing a clearly defined go-to-market and sales strategy. Encompassing direct new revenue accountability for the strategically important upper corporate and direct sales channel, plus an important influencing role on maximising outcomes for the Partnership acquisition channel & Consumer segment, this role will require a strong external commitment to promoting and advocating the OFX value proposition nationally via multiple channels.

Responsible for leading an experienced team of Key Account Business Development and Client Managers, the Head of NZ will have a proven ability to harness and develop talent whilst endorsing a values-based approach to sales leadership.

Encompassing the daily oversight of the New Zealand Commercial team, this role will also have direct responsibility for customer churn, growing wallet share and achieving existing revenue objectives linked to OFX’s upper corporate portfolios. It is also expected the successful candidate will collaborate effectively with NZ based Functionals leaders to create a “one team” across NZ.

What you will be doing

  • Embed a culture of high performance. Motivate, lead and promote strong activity and behavioural standards across the group.
  • Create coaching and development plans and actively shape a team that can win and identify opportunity through different cycles.
  • Attract strong external talent (with a demonstrated track record of being able to do so).
  • Formalise a clear picture of the market, design and execute a go-to-market plan which is targeted and compelling.
  • Actively shape and lead the Company’s sales program externally across New Zealand.
  • Lead and activate a number of strategically important corporate partnerships and act as key brand ambassador and spokesperson for the Company’s corporate business.
  • Actively identify ways to take key corporate accounts to the next level, identify avenues to maximise wallet share and commercial revenue entitlement.
  • Direct responsibility for all leading input measures (activity and pipeline) and outcome measures (new & existing revenue) linked to the NZ Corporate business.
  • Monitor and support an insight lead and disciplined approach to portfolio management. Remediate under-performance and identify new areas to grow.
  • Implement a robust approach to pipeline and territory management.
  • Responsible for formalising business plans in support of future investments.


  • Degree qualified in a Finance or Business related discipline

Knowledge, skills, experience

  • Minimum 5 years sales experience selling direct through a B2B Channel.
  • Direct prior exposure to OFX’s target corporate audience.
  • Outstanding leadership qualities to harvest best results and drive a positive performance culture.
  • Key account experience, comfortable in negotiating key commercial terms.
  • Proven ability to communicate effectively across all levels of an organization.
  • Energetic and personally resilient, accepting of responsibility.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

  • Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
  • Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
  • Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
  • Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
  • Benefits that mean something. We offer a range of fantastic benefits, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
  • A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.