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Financial Crimes Investigator



Accounting & Finance
Toronto, ON, Canada
Posted on Friday, June 7, 2024

Company Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

Purpose of your role

As a Financial Crimes Investigator, you will be responsible for helping identify and monitor Financial Crime activities such as fraud, money laundering, and terrorist financing. You will be supporting transaction monitoring, investigations and reporting of the findings to the relevant government authorities. You will play a critical role in protecting OFX and its customers and ensuring the company meets its regulatory obligations.

What you do

  • Conduct 1st and 2nd level reviews (transaction monitoring alerts and case investigations) from notifications generated by OFX monitoring systems, as well as alerts raised by OFX’s operational teams.
  • Support the continued optimisation of Financial Crimes detection systems by way of rule reviews, trend analysis, and customer & threat profiling.
  • Monitor and communicate volume and quality metrics.
  • Think critically about the customer’s activity vs customer profile.
  • Engage with external partners, consortiums, and other financial institutions to gain knowledge and a deeper understanding of Financial Crime trends.
  • Support comprehensive investigations through to reporting to the applicable governing authorities.
  • Ensure maintenance of thorough investigation records.
  • Work in conjunction with other areas of the organisation to design and implement changes to processes and procedures.
  • Update and train on internal documentation on work processes.
  • Contribute to a high standard of service to all internal/external clients.


What you bring

  • 2+ years’ experience in Financial Crimes transaction monitoring or investigations, ideally within the financial sector.
  • Knowledge of current Risk, Anti-Fraud, and Anti-Money Laundering obligations and frameworks.
  • Understanding of red flags, criminal typologies, and trends.
  • Ability to investigate, make logical findings and clearly articulate those findings.
  • Ability to prioritise work and resources, keeping business objectives at the forefront of the decision-making process.
  • Strong stakeholder management and problem-solving skills.
  • Strong communication skills, both written and verbal, with the capability to articulate complex technical information.
  • Ability to maintain high standards of accuracy and work under pressure to achieve deadlines.
  • Demonstrated self-initiative and ability to work unsupervised.
  • High level of personal integrity, commitment to confidentiality and privacy principles.
  • Experience working closely with an operational function and frontline staff.
  • Technical skills, MS Office Suite (Intermediate).

The salary range for this position is $60,000.00 - $70,000.00 CAD. Exact salary offered will be dependent on multiple factors including level of experience, job-related knowledge, skills, work location, etc. In addition to base salary, this role may be eligible for a variable bonus and/or commission. As part of the compensation package, benefits are also offered for all full-time roles and part-time roles working a minimum of 24 hours a week.

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

  • Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
  • Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
  • Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
  • Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
  • Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
  • A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.


At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.