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Director of Engineering, Capability Platforms



Sydney, NSW, Australia
Posted on Friday, June 28, 2024

Company Description

Hi. We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

Job Description

Purpose of your role

As part of the Technology management team, this role will provide overall leadership and direction for OFX’s Capability Platforms, including the software engineering discipline to ensure core business goals are supported and successfully executed on.

Your primary responsibility will be building a practice of highly skilled and motivated software engineers and engineering managers, that are assigned to work in highly autonomous, cross-functional and empowered delivery teams. You will contribute to the OFX business objectives by coaching your direct reports to work as high performing teams, developing the culture and practices that ensure that every individual understands and is contributing to the overall Technology strategy.

You will collaborate with the Technology management team, including Engineering Directors, Head of Portfolio & Release Planning, Information Systems, and Security, to deliver impactful outcomes for OFX. You will also work with the Product division, and business stakeholders to ensure your portfolio delivers business value and aligns with the Technology strategy, security and compliance requirements, and budget.

Working with the Technology Management team, you will agree on cross-practice strategies for talent & resource management, engagement & delivery, vendor and technology standards, enterprise architecture, risk management and engineering tooling and culture. Outside of these common standards, the Engineer Director is responsible for the frameworks, methodologies, resource development, technology solutions and the operating model within the Product Platforms practice.

In addition to your background in software engineering and people management, you need soft skills in relationship building, team leadership, motivation, communication, and stakeholder management. You will ensure teams understand the vision, establish processes, facilitate collaboration, and make critical (sometimes tough) decisions to achieve delivery outcomes in an inclusive and overall enjoyable environment.

What you do

  • Set a Technical vision and define the strategy for the Capability Platforms domain including Payments, Treasury, FX, Pricing, Data, Cloud and Engineering platforms
  • Ensure engineering and other practices and processes are defined, communicated, evolved and adhered to within your practice
  • Lead architectural direction and decision making within your practice
  • Effectively manage Tech Debt and software costs within your practice
  • Management of Technology vendors, including financial budget, within your practice
  • Set effective metrics and delivery methodologies in Delivery teams to ensure success
  • Delegation and training of individuals within your team to ensure empowerment, autonomy and professional development while ensuring overall delivery objectives are achieved
  • Management and mitigation of technology risks using proper governance
  • Manage technology costs effectively including resourcing, vendors and infrastructure (where possible)
  • Work with Product leads to identify metrics for products are identified a part of the delivery process and measured post release
  • Ensure all product platforms are secure, reliable and built to scale
  • Professional development of direct reports, identifying and nurturing high performing resources while effectively managing underperforming resources
  • Ensure all direct reports have clear and measurable objectives which adhere to the divisions approach and relate to team, product and organisational metrics
  • Build strong relationships with stakeholders, both Technology and other business divisions including effective ongoing communication approaches
  • Work with the CTO, People and Culture and your peers in Product and Technology to evangelise OFX and Technology across the industry for the development of future OFX talent acquisition


Valuable Experience

  • Minimum of 15 years in software development experience and 5 years leading Development Teams in fast paced and complex environments
  • Minimum of 3 years managing other people managers and managing a team that works in a cross-functional delivery model
  • A background in software architecture and ideally some consulting experience
  • Experience in vendor selection, onboarding and management
  • Experience managing technology costs effectively including resourcing, vendors and infrastructure
  • Strong stakeholder management experience with an excellent understanding of Agile development methodology and development practices such as TDD, Kanban, Lean, etc.
  • Knowledge of Continuous Integration, Continuous Deployment and Configuration Management and how to continuously improve to deliver business outcomes
  • Strong technical leadership of teams with Cloud native environments preferably AWS
  • Experience in designing and building highly scalable, secure and supportable cloud software.
  • Experience with distributed source control systems (such as Git)
  • Experience with Cloud Infrastructure (AWS required, GCP preferred) and managing cloud engineering teams

Highly Desirable

  • Experience in risk and regulated environments and preparing controls to ensure compliance
  • Experience in .NET (required) and TypeScript (preferred)
  • Experience with software architecture principles and ability to lead architectural decisions
  • Experience developing web-based, service-oriented applications and integrated back-office systems
  • Experience with data engineering, delivering scalable data solutions and event streaming

Key Attributes

  • Ability to understand complex business processes and requirements
  • Ability to contribute to the success of a high performing team
  • Willingness to contribute across functions and geographies to ensure the success of the team
  • Flexibility to working through challenging situations, leading by example and finding pragmatic and innovative solutions to problems.
  • Desire to bring innovation to the solution development process
  • High level of self-motivation to achieve the ultimate team and company success
  • Takes commitments seriously, doesn’t let others down, follows through with responsibilities
  • Ability to define own tasks when given business and team goals
  • Enjoys dealing with and successfully manages large volumes of detail
  • Willing and able to co-locate with the team
  • Demonstrated ability to work independently, lead and mentor developers
  • Excellent interpersonal skills, written and verbal communication, attention to detail and follow-through skills
  • Experience working in a dynamic environment with the ability to learn and adapt quickly to new methodologies and technologies

Additional Information

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

  • Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
  • Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
  • Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
  • Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
  • Benefits that mean something. We offer a range of fantastic benefits, including health insurance, primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
  • A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.