Be a part of it. Join the #AccelFamily

Senior Partner Evangelist



San Francisco, CA, USA
Posted on Saturday, May 11, 2024

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!

PagerDuty is the leading digital operations management platform for businesses. Our SaaS solution empowers over 13,000 companies worldwide to improve operational reliability, agility, and visibility across their organizations. With PagerDuty, teams can quickly identify and resolve issues before they impact customers, enabling them to deliver exceptional digital experiences.

We are seeking a talented and creative Senior Partner Evangelist to join our partner team. In this role, you will be responsible for crafting compelling and engaging copy tailored specifically for our partner program initiatives for internal and external stakeholders. You will collaborate closely with the Marketing team to develop content that effectively communicates the value proposition of our partner program to both current and prospective partners, customers, prospects, and Dutonians.

Key Responsibilities:

  • Content Development: Create persuasive copy for various partner program materials including but not limited to business reviews, enablement, partner guides, webinars, email campaigns, landing pages, and social media posts.
  • Message Alignment: Ensure consistency in messaging across all partner program communications, aligning with PagerDuty's brand voice and values.
  • Audience Understanding: Understand the needs, pain points, and motivations of our internal stakeholders and partner audience to develop targeted and relevant content.
  • Collaboration: Work closely with cross-functional teams including Marketing, Product, and Field to develop integrated marketing campaigns and enablement assets.
  • Optimization: Continuously monitor and analyze the performance of partner program content, iterating on messaging and tactics to drive engagement and conversion.
  • Compliance: Ensure all copy complies with relevant regulations and guidelines, including partner program terms and conditions.
  • Industry Research: Stay informed about industry trends, competitive landscape, and best practices in partner program marketing to drive innovation and effectiveness.

Basic Qualifications:

  • 8-12 years minimum of proven experience in Partnerships/Alliances, business case writing in B2B technology or SaaS industry.
  • Strong writing, communication, and editing skills with impeccable attention to detail.
  • Ability to understand complex technical concepts and translate them into clear, concise, and compelling copy.
  • Proficiency in SEO principles and optimization techniques.
  • Ability to thrive in a collaborative, fast-paced, dynamic environment and manage multiple projects simultaneously.

Preferred Qualifications:

  • Bachelor's degree in Marketing, Business, English, or related field.

Why Join Us:

  • Opportunity to make a significant impact in a rapidly growing company that is transforming the digital operations landscape.
  • Collaborative and inclusive culture that values diversity and encourages professional growth and development.
  • Competitive compensation package including equity, comprehensive benefits, and perks.
  • Flexible work arrangements with options for remote work.
  • Continuous learning opportunities through training, workshops, and conferences.

If you are passionate about storytelling, driving business growth, and shaping the future of partner programs in the tech industry, we want to hear from you! Apply now and join us in our mission to enable real-time digital operations for businesses worldwide.

The base salary range for this position is 142,000 - 221,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our San Francisco office one time per week, so you can thrive in your new role and fully embrace being a Dutonian!

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.