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Regional Sales Director



Sales & Business Development
Atlanta, GA, USA
Posted on Tuesday, June 18, 2024

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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PagerDuty is seeking a strategic and results-driven Regional Sales Director to lead our Growth Sales team. In this role, you will report to the Regional Vice President of Sales. As a Regional Director you will be focused on recruitment, enablement and execution for the Enterprise Sales team. You will drive revenue growth, expanding market share, fostering customer success of the Enterprise business (Global 2000 / $500M+ Revenue). The ideal candidate will have a proven track record of building and scaling high-performing sales teams, driving customer acquisition, and exceeding revenue targets. At PagerDuty our products solve Big Problems, but we also recognize that our greatest asset is our team. Our sales leadership team is committed to building the best salesforce and to creating an environment where every member feels valued, supported, and empowered to achieve their full potential.

You will bring with you meaningful software industry experience in any of the following: modern SaaS, enterprise or infrastructure management, application development and management, security, and/or analytics.

Key Responsibilities:

  • Lead and mentor a team of up to 8 Account Executives, providing guidance, support, and coaching to drive individual and team performance.
  • Develop and execute a comprehensive sales strategy to achieve revenue targets and expand market presence within the Enterprise segment (Global 2000 / $500M+ Revenue)
  • Formulate and execute a regional business plan to exceed plan and drive customer success
  • Establish and maintain strong relationships with key stakeholders, including executive-level contacts, strategic partners, and industry influencers.
  • Evangelize and promote the adoption of PagerDuty’s validated sales methodology MEDDIC, “Command of the Message”, and drive adoption and expertise within your team
  • Collaborate cross-functionally with Marketing, Product, and Customer Success teams to align sales efforts with overall business objectives and customer needs.
  • Support and coach reps daily in account development, penetration, success, qualification, discovery, deal management and closing activities.
  • Lead a disciplined and efficient operating motion that maximizes time with customers/prospects and fosters a predictable, high-growth business
  • Deliver timely and accurate pipeline information and forecast to PagerDuty leadership
  • Monitor and analyze sales performance metrics, pipeline activity, and market trends to identify opportunities for improvement and optimization.

Basic Qualifications

  • 8+ years quota-carrying field experience in a fast-paced and competitive market with a focus on technology
  • A minimum of 5 years of leading individual contributor sales people to success in high growth, complex environments
  • Exhibit ability to coach, mentor and develop sales talent
  • A track record of accurately forecasting sales results
  • Proven track record of exceeding sales targets.
  • The ability to work in a fast-growing and dynamic environment
  • Reciprocal spirit and communication skills

Preferred Qualifications

  • Previous Sales Methodology training (e.g., MEDICC, SPIN, CoM, Challenger Sales)

The base salary range for this position is 168,000 - 231,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

  • Champion the Customer | Put users first to design great products and experiences.
  • Run Together | Build strong teams that amplify our impact on users.
  • Take the Lead | Disrupt and invent to be the first choice for users.
  • Ack + Own | Take ownership and action to deliver more efficiently to users.
  • Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

  • Competitive salary
  • Comprehensive benefits package from day one
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
  • HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
  • Paid volunteer time off - 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.