The Role: How you'll make an impact at Personio
This position can be office-based or fully remote from one of the following countries: Germany, Spain, the Netherlands, Ireland, or the UK.
As the Senior Lead - Payroll In-Life Support, you will be the driving force behind our In-Life Support team’s success. You will lead and coach a team of leaders, setting the strategic direction for our In-Life Support operations. Your focus will be on enhancing customer experience through process improvements, reducing Average Handling Time (AHT), and delivering exceptional support. This role is ideal for a seasoned leader who excels in coaching, strategy development, and operational excellence.