Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

We are looking for a Transaction Surveillance & Screening (TSS) Associate who is passionate about taking on a new challenge within the payments, financial services and FX industry.

As a TSS Associate, you will form a critical part of our day‑to‑day Transaction Monitoring controls, with a specific focus on supporting APAC clients, particularly those operating in or connected to China. You will use our systems to ensure that Compliance risks are adequately identified, assessed, monitored, controlled and reported in line with regulatory and internal requirements.

This role is based in Singapore and will operate Monday to Friday, 10:00am – 6:00pm Singapore Time.

The Details:

• Perform day‑to‑day Transaction Monitoring, identifying potentially fraudulent, suspicious or illegal activity.
• Review and analyse transactions relating to APAC clients, with a particular focus on China‑related activity.
• Analyse payment and compliance data from multiple sources to identify trends, patterns and emerging risks.
• Proactively escalate urgent or high‑risk cases to the MLRO/DMLRO for further review.
• Conduct screening on PEPs and sanctioned entities, including investigation of potential matches.
• Use Mandarin language skills to review client information, transactional data and supporting documentation where required.
• Work closely with internal teams and stakeholders to resolve operational compliance queries efficiently.
• Complete Compliance administration tasks, including maintaining accurate and up‑to‑date client records.
• Assist with the review of existing Transaction Monitoring processes and suggest enhancements to controls and systems.
• Stay informed of current and emerging regulatory requirements and financial crime typologies relevant to APAC and China‑focused activity.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Which skills are required?

• Fluent Mandarin and English (written and verbal) – essential.
• Strong analytical skills with a methodical approach and high attention to detail. Ability to work effectively in a fast‑paced environment.
• Capability to work independently and manage assigned tasks to meet daily targets.
• Strong sense of ownership, taking cases from initial review through to resolution.
• A collaborative team player who contributes to shared team objectives.
• Ability to reprioritise and multitask at short notice to meet tight deadlines.
• Well‑organised, articulate and numerate, with the ability to build effective working relationships.

Knowledge & Expertise:

• Prior experience in Compliance or Transaction Monitoring is not essential, but an interest in financial crime and a career in Compliance is required.
• Understanding of, or interest in: Anti‑Money Laundering (AML) Economic and financial sanctions
• Payments, e‑money and FX services Exposure to APAC or China‑related financial crime risk is an advantage.

Nice to Have:

• Degree or equivalent in a numerical (e.g. Mathematics, Economics, Statistics) or humanities (e.g. International Relations, Politics, Law) discipline.
• Previous exposure to APAC markets or Mandarin‑speaking clients.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.