Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

SUMMARY/SCOPE OF POSITION

Information Development includes the development, production, and delivery of information products in English, in support of Rockwell Automation software products. An Information Developer (A.K.A. Technical Writer) will be responsible for developing online Help systems, technical user manuals and guides, and any additional deliverables necessary to meet product specifications.

ESSENTIAL FUNCTIONS

• Produce and maintain high-quality technical documentation (e.g. help files, release notes, user manuals, etc.)
• Research and resolve issues in a SAFe development environment
• Respond with urgency to the requests for information and technical assistance
• Communicate successfully on a geographically distributed global team

EXPERIENCE REQUIREMENTS

• Approximately 3 years of relevant work experience
• Strong technical writing and verbal communication skills in English
• Demonstrated teamwork and quick learning capabilities
• Familiar with the Microsoft Manual of Styles writing guidelines
• Proficient in the content development tools, including Oxygen, Adobe Experience Manager, Acrobat Pro, and Microsoft Office Suite
• Basic understanding of Industrial Automation or software systems
• Working knowledge of computer technologies, such as HTML, XML, DITA, and a solid grasp of general IT concepts
• Candidates with experience in software programming, particularly in languages such as Python, are highly preferred.

EDUCATION REQUIREMENTS

• Major & English proficiency:
• Majored in English-related fields (language and literature, translation, linguistics, etc.)
• Passed the Test for English Majors Band 8 (TEM-8) with a proficiency level of Good or above