Lifecycle Administrative Support

Plex Systems, Inc.

Plex Systems, Inc.

Administration, Customer Service
Bogotá, Bogota, Colombia
Posted on Jan 24, 2026

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Lifecycle Administrative Support, you will provide administrative and operational support to ensure the proper execution of the business. You will be responsible for managing documentation, coordinating training, and supporting customer approval and invoicing processes.

You will report to Contract Capability Manager and work hybrid in Colombia.

Your Responsibilities:

  • You will provide administrative support for the proper execution of the business
  • Securing, preparing, generating, managing, and sending the documentation required by our customers for entry authorization and execution of work
  • Managing and updating web portals for customer approval processes and invoicing
  • Coordinating the required training for our personnel to access facilities
  • Requesting and obtaining service orders for technical personnel
  • Following up on time reports, expenses, and execution engineers' reports
  • Supporting the monitoring and preparation of internal and external consumption reports for contracts
  • Creating and tracking key performance indicators (KPIs) for the business unit

The Essentials - You Will Have

  • Holder of a professional degree in Engineering or Social Sciences

The Preferred - You Might Also Have:

  • Over 2 years of professional experience in diverse organizational settings.
  • Specialized expertise in documentation management and direct interaction with clients and suppliers.

What We Offer:

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development

Modality: Hybrid

You will report to: CONTRACT CAPABILITY MANAGER, ANDEAN

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.