Team Lead, Quality
Plex Systems, Inc.
Quality Assurance
Cambridge, ON, Canada
USD 99,520-149,280 / year + Equity
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
As a Team Lead, Quality, you'll play a critical role in ensuring world‑class quality across our manufacturing operations while developing and leading a high‑performing team. You'll partner closely with production, engineering, and supply chain to prevent defects, resolve customer issues, and drive continuous improvement—all while shaping a culture of accountability, collaboration, and operational excellence. This role offers the opportunity to influence both day‑to‑day execution and long‑term quality strategy in a global manufacturing environment.
You will report to the Quality Manager and work onsite in Cambridge, ON.
Your Responsibilities:
- Lead, coach, and develop a team of hourly employees to deliver quality, productivity, and process improvement objectives.
- Own quality performance within assigned product lines, including customer issue resolution, internal corrective actions, and error‑proofing initiatives.
- Partner with production to drive tactical and strategic problem solving using tools such as QPS, 8D, Kaizen, DOE, and root‑cause analysis.
- Strengthen supplier quality through MRB participation and collaboration with Supplier Quality Engineers to drive corrective actions.
- Implement, maintain, and improve training and quality control plans to ensure early detection and containment of defects.
- Support new product introductions by leading quality planning activities (FMEAs, internal PPAPs) through the CPD process.
- Contribute to Cambridge's role as a Global Center of Excellence by supporting standardization, best‑practice sharing, and technology transfer.
- Enhance and sustain the Quality Management System (ISO 9001) through audits, corrective actions, and process improvements.
- Drive continuous improvement and productivity initiatives aligned with the Rockwell Production System (RPS).
- Foster an inclusive, transparent culture built on trust, open dialogue, and continuous feedback.
The Essentials - You Will Have:
- Bachelor's Degree or Equivalent Years of Relevant Work Experience
- Legal authorization to work in Canada is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.
The Preferred - You Might Also Have:
- Typically requires a minimum of 2 years management experience.
- Master's Degree in Engineering (Mechanical/Electrical/Applied Sciences, or other relevant fields).
- 5+ years of Quality engineering experience in manufacturing environments, with applied knowledge of Lean & Six Sigma methodologies.
- PEO P.Eng. license, and designations in American Society for Quality (ASQ) and/or Certified Quality Engineer (CQE).
- Working experience in Engineered-to-Order (ETO) Electrical/Electronic systems manufacturing, working in environments with formal quality management (ISO9001) & production systems.
- Experience communicating clear, concise technical summaries to all levels of the organization.
- Experience effectively navigating ambiguity, managing change, and influencing stakeholders through transitions.
- Can implement solutions and achieve the defined company and departmental objectives and goals with limited supervision.
- Proficient in the use of computer software programs including MS Office. Prior use of Minitab statistical software, MS Project, MS Visio, & SAP.
- Working knowledge of GD&T.
- Six Sigma Green or Black Belt.
What We Offer:
- Health Insurance including Medical and Dental
- Health Care Spending Account (HCSA – dependent on the plan chosen)
- Employee Assistance Program (EAP)
- Retirement plans
- Paid Time off
- Volunteering Time off
- Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
- Employer Paid DC Pension
- Maternity and Parental Leave Top-Up
- Fitness Reimbursement Program
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
This position is part of a job family. Experience will be the determining factor for position level and compensation.
For this role, the Base Salary Compensation is from $99,520 - $149,280 with an annual target bonus of 5% of base salary. Actual pay will be based on factors such as skills, knowledge, education, and experience.
This posting is for an existing vacancy within our organization
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
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We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.
