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Software Engineer II - Collect Platform



Software Engineering
provo, ut, usa
Posted on Tuesday, June 18, 2024

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Engineer II - Collect Platform

Why We Have This Role

Our team is a collection of extremely passionate engineers who are riding the cutting edge of cloud computing and web scalability. The Collect Platform owns the core survey functionality at Qualtrics, enabling our customers to collect and analyze insights from anywhere in the world. We design tools that make sophisticated research simple. Our teams are empowered to choose technologies that are best to solve each problem. In our collaborative culture, you’ll find plenty of opportunities to impact our full-stack product while developing a wide breadth of technical skills.

How You’ll Find Success

  • Strong level of curiosity
  • Takes initiative and shows scrappiness in getting things done
  • Proven ability to work well in teams - partnering with managers, cross-functional teams, and teammates
  • Takes an analytical mindset to approach problems and find solutions
  • Shows a desire to learn new skills and grow in the role
  • Clear and consistent communication

How You’ll Grow

  • Develop the ability to build scalable, fast, robust, and simple SaaS solutions.
  • Develop familiarity with containerization, distributed systems, and full-stack development.
  • Learn to implement new functionality from provided requirements and specifications.
  • Benefit from working with other engineers, tech-ops, and product managers
  • Participate in all stages of the software development lifecycle
  • Receive and provide mentorship to other engineers
  • Learn Agile methodologies by attending daily stand-up meetings, prioritizing tasks, and working with a sense of urgency to meet a scheduled plan to deliver value to our customers

Things You’ll Do

  • Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems.
  • Implement new features and optimize existing ones to drive maximum performance and quality.
  • Own projects from the technical design all the way through to implementation and delivery
  • Work closely with and incorporate feedback from other engineers, tech-ops, and product managers.
  • Maintain your team’s infrastructure and participate in a bi-monthly on-call rotation.

What We’re Looking For On Your Resume

  • 2+ years of relevant experience
  • Bachelor’s or Master’s degree in Computer Science
  • Experience with modern web programming languages and frameworks (Go, Node, PHP, JavaScript/TypeScript, React)
  • Experience with web infrastructure and CI/CD (AWS, Kubernetes, Jenkins, etc.)
  • Experience with software engineering best practices (e.g. unit and integration testing, code reviews, design documents, architecture reviews)

What You Should Know About This Team

Product and Platform engineering team building, designing, and maintaining world-class SaaS systems powering the most advanced survey building and taking platform globally. Specific ownership includes the fully-accessible survey-taking front-end, tools for analyzing response quality, fraud/bot detection services, and GenAI-powered response validation. Recent projects include ML-powered question recommendations, a fully accessible UI redesign, platform API expansion, and reduced latency for survey takers.

The team is highly collaborative, consistently pushing our tech stack forward, and focused on growing and developing one another as we deliver high-quality software solutions.

Our Team’s Favorite Perks and Benefits

  • Annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have
  • Quarterly Wellness Bonus
  • Quarterly team offsites to bond as a team
  • Weekly Engineering Tech Talks for continued learning
  • Incredible office space, with free breakfast/lunch every day, backyard gardens with WiFi, ping pong tables, and video game consoles

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week, Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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