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Partnerships Engineer



Sales & Business Development
United States · Remote
Posted on Tuesday, May 21, 2024

Here at ReadMe, we’re hiring our first Partnerships Engineer! We’re looking for someone who is excited about broadening ReadMe’s reach within the API ecosystem.

This role will be a mix of diving into specific integrations and helping customers in getting onboarded. A typical week could include being on the phone with a customer answering questions and doing a demo, fixing a bug for a new customer, diagnosing issues with an integration, and updating documentation.

We're a small team of humans (and one owl) working together to do big things, and we’re growing fast! That’s where you come in. Since we’re a startup, you’ll make a big impact on ReadMe both in the daily responsibilities of your role and beyond.

🦉 What we do

ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Intercom, Airbnb, or Notion, you’ve used ReadMe!

We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our Series A, and our interview process reflects the open, caring, and whimsical culture we want to maintain as we scale.

✅ What you’ll do here

  • Set the strategy for how ReadMe fits within the API partner ecosystem

  • Design features for partners in our industry, such as AWS, Kong, Postman, and GitHub Copilot

  • Work on making videos and writing content to make things easier for customers to integrate

  • Join recurring calls with industry partners to figure out what to build

  • Jump on support or sales requests involving integrations

💙 You'll love this job if you are...

  • Excited about building strong partnerships within the API ecosystem

  • Excited by talking with customers and partners on a daily basis

  • An engineer that loves digging into specific customer issues and integrations

  • Excited to help build out the ReadMe community

  • Experienced with developer tools and using APIs

  • Passionate about making products people love

  • A fan of owls

🌱 How you'll grow within one month

  • Gain an understanding of how ReadMe fits into the API ecosystem and start thinking about feature gaps / opportunities

  • Become familiar with our existing integrations and how they work

  • Build rapport with the different partners and understand their needs

  • Talk with customers!

  • Learn that we really do have an owl drawing for everything.

🪴 Within three months, you'll...

  • Be talking with partners and customers on a daily / weekly basis

  • Build new integrations that customers and partners ask for

  • Help customers resolve issues to get up and running as easily as possible

  • Contribute to documentation and make videos to reduce common questions

  • Work on small bugs and features, and release new versions

  • Get familiar with our Developer Dashboard product and how we’re thinking beyond API documentation and developer hubs

🌳 Within six months, you'll...

  • Own the product strategy and technical roadmap for ReadMe partnerships opportunities

  • Help discover new ways that partners can leverage our Developer Dashboard product for their own ecosystems

  • Contribute to ReadMe’s product vision

✨ Our benefits include…

  • Unlimited PTO with a three-week minimum. 🏝

  • Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. 🩺

  • A One Medical membership. 🧑‍⚕️

  • A wellness stipend of up to $150 per month. 🏋️

  • One-to-one donation matching of up to $1,000 per year. 💸

  • Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣

  • Work from home. 🏠

  • Offsite retreats to get together with coworkers and plan in person. ✈️

  • Take a look at our handbook for more information on our benefits! 📘