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Graphic Designer

RetainIQ

RetainIQ

Software Engineering, Design
Bengaluru, Karnataka, India
Posted on Thursday, June 20, 2024
About Us:

RetainIQ is a MarTech startup expanding empowering leading DTC stores to find that connect with their shoppers, globally. We work with world-changing businesses to boost their voices and broaden their impact. Top e-commerce brands rely on our SaaS platform and services for email marketing to acquire, grow, and retain customers. RetainIQ’s solution is a full-stack Marketing Automation solution with immediate and long-term values throughout the customer lifecycle, driving market-proven results for e-commerce businesses.

Graphic Designer

You will be working closely with our email marketing specialists to design campaigns, opt-in forms, templates, and other graphic materials for email. It will be your job to use a client's style guide or brand book to create compelling email templates and campaigns. You will be working on a ton of different projects for some of the fastest-growing E-commerce businesses across the world. You’ll have an opportunity to play with new design styles, try different visual approaches, and constantly think outside the box.

You’ll be working and talking frequently with stakeholders in Client Success, Business Development, and Technical to help serve client needs and build future-state products and systems.

Areas of responsibility include:
  • Develop graphic materials for our client's email campaigns and flows
  • Design email templates including icons and GIFs. Design visually compelling and on-brand emails from scratch, using best practices for layout, typography, imagery, and interactivity.
  • Design email assets, slicing, resizing, and building templates directly in the Figma
  • QA testing emails (dark mode, mobile, outlook, etc)
  • Design banners and other graphics using copy provided by our team of email strategists
Here’s a typical week for a Graphic Designer:
  • 50% Design of email templates of ongoing clients
  • 40% Design of ongoing client campaigns
  • 10% Communication / Coordination / Meeting (via Asana, Slack and Email)
Desired Profile:
  • Expert-level experience in Figma, or similar
  • Understanding of dark mode and how to QA test and adjust email designs accordingly
  • Detail-oriented with a great eye for design—you can follow brand guides, content outlines, copy documents, etc.
  • Basic knowledge of HTML/CSS to pull clients’ colors and fonts from their web pages (no coding needed).
  • A keen eye for detail, a strong understanding of design principles, and a commitment to creating high-quality visuals.
  • Ability to prioritize your workload to accommodate clients that need a quick turn-around
  • Open to feedback and critique—you should be curious and excited to improve
  • Ability to work comfortably with brand guides and style guides without direct client interaction
Nice to Have (but not required)
  • Comfortable interfacing with clients in Zoom meetings, presenting designs, and taking live feedback during meetings
  • Light retouching skills are helpful in Adobe Creative Suite
  • Experience working as a Digital or Graphic designer at an agency or in-house for a direct-to-consumer e-commerce brand
  • Experience working with web-based apps (Sketch, Figma, Google Fonts, Typekit)
  • Knowledgeable and up-to-date on current email best practices
  • Experience with creating social media graphics
  • Experience with other ESPs (Email Service Providers)
Compensation:

Starting compensation for this position is ₹6 to ₹7 LPA or commensurate with experience, and expected value to the company.

Why work with us?
  • Cutting Edge Technology: We use the best tools available to make your process as smooth and as comfortable as possible. These include Asana, Slack, Loom, Miro, and Klaviyo. If you’re not familiar with a tool we rely on, don’t worry — we’ll make you an expert.
  • Work as an intrapreneur: We are engineers at heart and love building scalable systems for people to coordinate, work, and build great things together.
  • Top-notch investors: RetainIQ is well-capitalized from top-notch investors like Accel Partners. While you have all the advantages of working on challenging problems that come with working in a startup, you also don't have the risk of the company running out of money.
  • Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries, then this is the right place for you.
  • Develop Your Skills: We encourage professional growth daily. We offer professional development reimbursements on courses, books, subscriptions, and more. RetainIQ makes it easy to continue your personal and professional growth.
How to Apply:
  1. Application Form: Fill out the application on our site (don’t worry, it’s pretty painless) (up to 10 mins). Link: https://forms.gle/EhekxPYc16XZVBLq5
  2. Application Form Review & Assignment: We’ll take a look at your submission and get in touch within 5 days and send an assignment if you pass the screening round. You’ll go through a brief assignment to demonstrate your design skills.
  3. Interview: We’ll take a look at your submission, If you proceed forward, the first interview will be arranged.
  4. Sync-up with leadership: If you clear the first round of interviews, you will sync up with the leadership. This will be an opportunity for you to understand the high-level perspective of our company and for us to understand if you’re a cultural fit for the company.
  5. Offer: If all goes well, we’ll offer you the job and begin onboarding!