Human Resource Associate

Location: Bangalore (work from office)

About Us:

RetainIQ is a MarTech startup expanding empowering leading DTC stores to find that connect with their shoppers, globally. We work with world-changing businesses to boost their voices and broaden their impact. Top e-commerce brands rely on our SaaS platform and services for email marketing to acquire, grow, and retain customers. RetainIQ’s solution is a full-stack Marketing Automation solution with immediate and long-term values throughout the customer lifecycle, driving market-proven results for e-commerce businesses.

Key Responsibilities:

• Manage recruitment documentation including drafting, maintaining, and organizing offer letters, candidate query resolution, relocation support, logistics, company asset management, and related tasks
• Support the recruitment teams by screening resumes, following up with candidates, and assessing assignments as per given instructions
• Plan, organize, and schedule company meetings in the office, off-site and other engagement activities
• Maintain filing system, contact database, employee list, and inventory
• Order and oversee office supplies and food deliveries for group meetings
• Fill in data records or perform manual tasks as per the requirements of different departments
• Provide administrative support to senior leaders, including email correspondence, letters, spreadsheets, finance-related tasks, and more

Desired Profile:

• Proven HR experience
• Superb written and verbal communication skills
• Strong time-management skills and multitasking ability
• Aptitude for learning new software and systems
• An independent worker who is responsible for their tasks
• A team player who enjoys working with a team of diverse backgrounds
• A detail fanatic who can spot an email typo at first glance

Required Skills and Experience:

• College degree or equivalent
• Previous success in office management
• Experience managing budgets and expenses
• Experience developing internal processes and filing systems
• Comfortable handling confidential information
• Exceptional listener and trust-builder; able to build and maintain strong and deep relationships with external and internal stakeholders.

Why work with us?

• Cutting Edge Technology: We use the best tools available to make your process as smooth and as comfortable as possible. These include Asana, Slack, Loom, Miro, and Klaviyo. If you’re not familiar with a tool we rely on, don’t worry — we’ll make you an expert.
• Work as an intrapreneur: We are engineers at heart and love building scalable systems for people to coordinate, work, and build great things together.
• Top-notch investors: RetainIQ is well-capitalized from top-notch investors like Accel Partners. While you have all the advantages of working on challenging problems that come with working in a startup, you also don't have the risk of the company running out of money.
• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries, then this is the right place for you.
• Develop Your Skills: We encourage professional growth daily. We offer professional development reimbursements on courses, books, subscriptions, and more. RetainIQ makes it easy to continue your personal and professional growth.

How to Apply:

1. Application Form: Fill out the application on our site (don’t worry, it’s pretty painless) (up to 10 mins). Link: https://forms.gle/nFBqftam7cWS5EZZ8
2. Application Form Review & Assignment: We’ll review your submission and get in touch within 5 days and send an assignment if you pass the screening round. You’ll go through a brief assignment to demonstrate your administrative skills.
3. Interview: We’ll look at your submission, If you proceed forward, the first interview will be arranged.
4. Sync-up with leadership: If you clear the first round of interviews, you will sync up with the founder. This will be an opportunity for you to understand the high-level perspective of our company and for us to understand if you’re a cultural fit for the company.
5. Offer: If all goes well, we’ll offer you the job and begin onboarding!