Job Title:

Director, Product Management, Agentic Commerce

Overview:

Director, Product Management, Agentic Commerce
Locations: New York City, San Francisco

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Checkout Solutions team is looking for a Director, Product Management, Agentic Commerce to bring Mastercard’s flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The ideal candidate will be highly motivated, intellectually curious, analytical, and excited by the challenge of balancing the needs of many diverse stakeholders.
Our team leads Mastercard's efforts to build and scale digital payment products that enable commerce across devices, contexts, and geographies. We work with the biggest names in tech, ecommerce and financial services to leverage Mastercard's technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure and inclusive payments.
Role
The Director, Product Management, Agentic Commerce will be focused on defining Mastercard's strategy to enable access to digital credentials wherever consumers engage with the world using agentic AI. This individual will drive components of Mastercard’s agentic commerce product suite from concept to market launch and scale across global markets. Success in this endeavor will mean delivering a familiar and accessible consumer payment experience using a combination of Mastercard's technology platforms, driving adoption of secure digital payments to new contexts, interfaces, and market segments.
• Act as the business owner for a key pillar of Mastercard’s flagship agentic commerce product and lead its journey to market. Collaborate with internal stakeholders, building a coalition to progress the product through the first phases of its lifecycle with a vision and objective of rapidly achieving scale. Interface regularly with external customers and stakeholders, including AI firms, agentic providers, startups, large issuers, digital wallets, merchants, acquirers, and payment service providers, to ensure challenges and opportunities are fully understood and captured.
• Help to develop and refine product value propositions that resonate with customers, balance contrasting interests among customer sets, and function across target markets / regions with different consumer-level considerations. Build enthusiasm around this value proposition among key stakeholders and work with the communications & sales teams to create corresponding sales and training materials.
• Lead the commercial strategy for the product, including pricing at the global and regional level, ongoing P&L, and long-term revenue projections.
• Define and execute the strategy for development, pilot, go-to-market, and scaling of the product. Act as the central, global point of contact for strategic coordination among your counterparts in each target region. Provide direct support as each of these teams drives product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers.
• Plan & track product performance and develop product enhancements to address emerging customer requirements or scale customer adoption.
• Support adjacent products, and drive development of new products and features.
All About You
• High level of fluency in AI, including deep technology foundations and thorough industry awareness. The ideal candidate for this position will have personal experience and a network in the industry, as well as the ability to build and deploy an agent.
• Strong experience and knowledge of the business drivers and technology of consumer payments, especially digital wallets, tokenization, and authentication, across global regions and markets.
• Awareness and understanding of Mastercard's key customers, partners, and external stakeholders in these areas, including Issuers, Payment Service Providers, Acquirers, Digital Wallet Operators, and Merchants.
• Comfortable rapidly absorbing large volumes of complex business and technical knowledge. You seek out daunting intellectual challenges as a pastime.
• Possess a blend of analytical capability, strategic thinking, and emotional intelligence and able to dive deep on all areas of the business to deliver creative solutions to unstructured problems.
• Comfortable communicating strategy, project status, and complex ideas to executive leadership.
• Willing to hear new ideas and objectively consider challengers in the interest of achieving the best possible customer outcomes.
• Bachelor's degree required.
• Strong written and verbal communication skills.
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Total Base Pay Range
178,000.00 - 284,000.00