Job Title:

Senior Specialist, Product Owner

Overview:

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Do you have a passion for developing products using leading-edge technology that solve for key industry pain points?

Role:

•Are you motivated to drive transformational change in markets across the globe?
•Are you ready to deliver trusted and high impact ways for to merchants and banks to improve their post transaction experience?

As a Product Owner, the role will be part of a team responsible for owning and delivering the tactical execution of the development the Ethoca Alerts product. You will be working closely with development teams to create the needed features that will further evolve the product. Vital to this will be taking a leadership role within the team and coordinating the requirements from Product Managers, customers and partners, and internal stakeholders.

•Gather and validate requirements, consulting with product management, development, customers, and other stakeholders in the market
•Own the product backlog, ensuring it is prioritized, cleaned, and refined
•Manage all scrum ceremonies for the development team you are embedded in
•Decide what to build and what not to build, translating the strategic plan into tactical execution
•Work with others in product management to plan releases that are aligned with overall corporate goals
•Be an active Scrum team member for key day-to-day activities, such as UAT, clarifying requirements, sharing the business value around features, and participating in all Scrum events
•Work with development, Quality Assurance, security, Operations, and data teams to drive delivery of releases
•Provide post-release education via demos, release notes, and other documentation
•Engage customers and end users to elicit feedback around the product offering

All About You:

•Expertise as a Product Owner in an Agile development team
•Experience providing mockups, flow charts and process diagrams, to capture requirements, present solutions, and facilitate discussions
•Domain experience in payments and disputes space is strongly preferred
•Proven experience with product development and management
•Comfortable getting into depth of data available through transaction flows that could be leveraged to enhance value propositions
•Demonstrated track record of achieving business targets and building business relationships
•Experience translating and applying business requirements (internal, external) to technical product requirements and product strategies
•Superior communications, presentation and interpersonal skills with successful track record engaging at senior levels in organization and with customers
•Understands and can explain the business context and the associated customer use cases
•Can lead improvement team processes that accelerate product development, delivery, drive innovation, lower costs, and improve qualityTo find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.