Job Title:

Director, Account Management

Overview:

Overview
The Mastercard Mexico team is looking for a Director, Account Management for strategic regional clients. This role oversees client relationships, manages account teams, and develops strategies to drive revenue growth and client satisfaction. This includes aligning account strategies with company goals, advocating for client needs internally, and ensuring the organization meets client expectations.
As a Director, Account Management, you are a sales-driven professional with a deep understanding of local market dynamics, customer needs, payments & cross-border products positioning. You will work closely with Product Leads, Transfer Solutions leads, and other key market stakeholders to define goals and implement initiatives aligned with the country’s mission and long-term strategy.

Role
• Develop and execute account strategies for key clients in alignment with regional Strategy.
• Build and maintain a robust pipeline of opportunities, aligned to industry trends and corporate priorities in the region.
• Collaborate with internal teams (Product, Account Management, Data & Services) to develop tailored value propositions for existing and new portfolios.
• Serve as a strategic advisor to the client, proposing scalable solutions that leverage Mastercard’s platforms and services
• Build and maintain strong relationships with clients
• Contribute to local and regional initiatives that support Mastercard’s role in driving economic development.

All About You
• Bachelor’s degree in finance, Economics, Business Administration, or related field.
• Leadership presence with the ability to develop and maintain high quality relationships across stakeholders in organization and C-suite level of customers/partners
• Ability to thrive in a new and fast paced environment and work effectively in a highly matrixed organization
• Analytical skills combined with operational experience
• Extensive experience in account management, leadership and strategic planning.
• Strong analytical, communication, and decision-making skills.
• Proven track record of strategic planning and business development.
• Building strong relationships with clients, communicating effectively, and negotiating contracts and renewalsTo find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.