Creative Pre-Engagement Associate

RiskRecon
RiskRecon

Customer Service

Portugal

Posted 6+ months ago

Job Title:

Creative Pre-Engagement Associate

Overview:

Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.

Specialized Product Delivery (SPD) is a department within Services’ Advisors Client Services organization and focuses on the building out of new in-house capabilities to service our clients.
The Pre-Engagement role within SPD is focused on in-housing services that are currently being outsourced to third party supplier and actively collaborate with CBLs and the CA&E Commercial Lead to define the client opportunities for new CA&E engagements


Role:
• The Advisors Creative Desk is responsible for ideating and creating engaging, forward-thinking, on-brand creative solutions for our clients.
• Work closely with the ACD Creative Pre-Engagement Director to support CA&E opportunities
• Collaborate closely with CA&E and MS delivery teams to develop compelling pitch decks and presentations for client engagements, ensuring alignment between client needs and MS offerings
• Assist in managing reporting and updates for internal stakeholders, including compiling and analyzing performance data, preparing monthly updates, and periodic business reviews to track progress and identify areas for improvement
• Support CA&E in pitching to mid-senior level stakeholders, sharing relevant solutions and recommendations to match stakeholder needs with MS offerings
• Identify, recommend and initiate process improvement initiatives to improve efficiency

All About You:
• Good knowledege of Digital Marketing tools, principals and implementing it in real projects
• Client-Centric Approach: Experienced in client management, understanding and communicating solutions effectively
• Pitch Development Expertise: Proficient in crafting compelling pitch decks and presentations for client engagements, with a knack for storytelling
• Analytical Skills: Skilled in managing reporting for internal stakeholders, analyzing performance data to track progress and drive continuous improvement; your insights support strategic decision-making processes
• Stakeholder Engagement: Seasoned in managing mid-senior level stakeholders, including the ability to effectively communicate with, influence, and collaborate with stakeholders
• General Enthusiasm about growing a new business line
• Tertiary qualifications in business management, economics or related subjectTo find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.