Job Title:

Research Manager

Overview:

Overview
The Advisors Research Center (ARC) is a dynamic and rapidly growing capability designed to meet the evolving needs of clients through high-quality research support. Our mission is to deliver value by transforming data into actionable insights and strategic recommendations.
We are currently seeking a talented and experienced Research Manager to join our European team, based in London, UK.
Key Responsibilities
Lead and manage end-to-end research projects across multiple sectors, with a focus on financial services, digital technology, and payments.
Design and execute quantitative research (e.g., survey design, data collection, statistical analysis).
Conduct qualitative research (e.g., in-depth interviews, focus groups, online forums).
Manage and mentor a team of researchers, ensuring high-quality project delivery and professional development.
Collaborate with internal and external stakeholders to understand business needs and translate them into research objectives.
Synthesize complex data from multiple sources into clear, insightful presentations and strategic recommendations.
Ensure timely and accurate delivery of research outputs in a fast-paced, client-focused environment.
Qualifications & Experience
Minimum 8 years of hands-on experience in primary research (quantitative and qualitative).
At least 2 years of experience leading research teams .
Background in a research agency or consulting environment.
Proven experience in banking, payments, financial services, or digital technology is highly desirable.
Strong stakeholder management and communication skills.
Proficiency in PowerPoint, Excel, and Word.
Education & Language Skills
Bachelor’s degree required; Master’s degree in a relevant field preferred.
Native-level fluency in English is required.
Fluency in other European languages is a plus.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.