Job Title:

Director, Regulatory Relations and Market Compliance

Overview:

OVERVIEW
The Regulatory Relations and Market Compliance team is looking for a director to be our local representative of the technology risk management function handling the specific local needs and answering local customer and regulators requests related to technology relying on the wider technology risk & control team. The ideal candidate is passionate about technology risk management, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

ROLE
* Implements policies and procedures to minimize exposure and drive the proper controls
* Supports the management and facilitation of governance committees
* Provides data analysis and strategy execution across risk areas, leveraging an understanding of risk and regulation
* Supports cross-functional initiatives to deliver on risk goals, policies and procedures
* Develops and manages risk processes, including identifying and implementing best practices and ensuring all processes are documented, reviewed and updated regularly
* Experience delivering presentations and supporting messaging to senior leadership
* Manages a team(s), conducts goal setting and performance appraisal processes, identifies and coaches top talent within own team
* Manage and deliver responses to customer requests, RFP support and customer audit support

ALL ABOUT YOU
• Degree in law, finance, business management or IT related field
• Experience in IT, Banking, Payment or FinTech sectors in similar role (Internal Audit, Risk Management, Compliance)
• Good oral and written communication skills
• Experience collaborating cross-functionally to identify and implement best practice risk processes
• Be culturally aware, sensitive and able to collaborate with cross-regional teams
• Be a team player with strong business and operations focus
• Knowledge of Risk and Control Framework standards such as SOC 1, SOC 2, PCI-DSS, ISO 27001
• Knowledge of laws, regulations, policies, and ethics as they related to technology, cybersecurity and IT management, especially in relation to payments sector (e.g., GDPR, PFMI, DORA, EBA guidelines, etc.)
• Strong IT technical knowledge, including emerging technologies and potential for exploitation
• Knowledge of Mastercard retail card, real-time payments and account to account products and technology, security and other risk management programs and practices desired, a plus but not required

BROADENING EXPERIENCES
• Experience leading cross-functional projects, teams or committees.
• Demonstrated success building relationships and delivering results on a key initiatives.
• Experience identifying capability gaps and successfully works to coach and build skills within project team.
• Exposure to delivering presentations and engaging with senior leadership.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.