Lead IT Engineer
Riverbed Technology
Lead IT Engineer
- Req No.
- 2026-7941
- Category
- Information Technology
Riverbed. Empower the Experience
Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences.
Position
Position: Lead IT Engineer
Location: Bangalore, India (Required min 3 hours of daily overlap with U.S. business hours)
What you will do
- Redefine and streamline Riverbed’s quote-to-cash processes, including Salesforce CPQ implementation.
- Design solutions that maximize Salesforce CPQ best practices and out-of-the-box capabilities.
- Develop and configure Salesforce solutions (Flows, Apex, Visualforce, triggers, integrations/Web Services) using OO design principles.
- Partner cross-functionally to gather requirements, write functional/technical specs, and deliver automation and integrations.
- Translate business needs into scalable configurations using Salesforce out-of-the-box features where possible.
- Lead design workshops, requirements gathering, and user story development.
- Define CPQ best practices for integrations, development, deployment, data integrity, and ongoing enhancements.
- Evaluate managed packages, run proofs of concept, and coordinate with vendors/SMEs on required customizations.
- Provide technical analysis and effort estimates; design, build, and implement CPQ customizations and integrations.
- Build and maintain Salesforce CPQ DevOps/CI/CD pipelines.
- Troubleshoot production issues (root-cause analysis), resolve user requests, and engage Salesforce Support as needed.
What makes you an ideal candidate
- 4+ years experience in Salesforce CPQ (SteelBrick) business analysis experience, including implementations.
- 4+ years of hands-on Salesforce development/configuration (Flows, Apex, Visualforce, integrations/Web Services).
- Experience with Salesforce configuration (validation rules, roles/profiles, sales processes, reports/dashboards).
- Strong knowledge of Sales Cloud and CPQ; exposure to Service Cloud, Marketing Cloud, and Experience Cloud preferred.
- Experience working in Agile/Scrum teams.
- Required certifications: Salesforce Administrator, Platform App Builder, and CPQ Specialist.
- Proven ability to build scalable, high-performance Salesforce solutions.
- Strong communication and stakeholder management skills.
What we offer
Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
Benefits & Perks vary by Country.
About Riverbed
With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together.
Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.
Check us out on:
www.riverbed.com
@LifeAtRiverbed
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