Job Locations IN-Bangalore

Req No.

2026-7999

Category

Information Technology

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Position : Lead IT Engineer

· Responsible for re-defining Riverbed’s quote-to-cash processes which includes simplification of existing workflows and implementation of Salesforce CPQ

· Responsible to design solutions that leverage Salesforce CPQ best practices and OOTB features to the possible extent.

· Responsible for development in Salesforce platform using Object Oriented design methodologies, Workflow, Process Builders, Flows, Apex, Visualforce, Apex Triggers, Web Services/SOA and related components.

· Develop functional and technical requirement specifications working cross-functionally to develop automation and integration solutions in Salesforce.

· Analyze the business requirements to identify configurational solutions utilizing the platform’s OOTB features.

· Lead business discussions with respect to design, requirements gathering and develop user stories.

· Identify the Salesforce CPQ platform best practices for integration, application development, deployment, data integrity & ongoing enhancements.

· Explore the managed packages, solutions for the business requirements and run proof of concepts for the business use cases and drive the conversations with the vendors with respect to the customizations if any needed specific to the org, implementation working on the development and SMEs as required.

· Perform technical analysis, level-of-effort estimation, design, development, implementation of applications with necessary customizations and integration.

· Responsible for building the DevOps (CI/CD) for Salesforce CPQ platform

· Responsible for performing the root cause Analysis on the production issues, resolve user issues and escalate/work with salesforce as needed.

· 4-6 years of experience as a Salesforce CPQ Business Analyst (Steelbrick).

· Salesforce CPQ Implementation experience is a must.

· 4-6 years hands-on development/configuration experience on the Salesforce platform using Workflow, Process Builders, Flows, Apex, Visualforce, Web Services/SOA, and related components.

· Experience in Salesforce point and click configuration using workflows, validation rules, sales process setup, roles & profiles, reports and dashboards.

· Strong understanding and hands-on experience in Sales Cloud, CPQ, Service Cloud, Marketing Cloud and Salesforce communities.

· Strong understanding of Agile Scrum delivery methodology.

· Certified Salesforce Administrator is a must.

· Certified Salesforce Platform App Builder is a must.

· Certified Salesforce CPQ specialist is a must.

· Experience in building complex, scalable, and high-performance solution in Salesforce platform.

· Excellent presentation, interpersonal, written and verbal communication skills.

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.

Benefits & Perks vary by Country.

With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

Check us out on:
www.riverbed.com
@LifeAtRiverbed

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