About Us: Rupeek: Redefining Gold Loans for a Digital India

The Opportunity:

India boasts a $2 trillion gold market, yet traditional gold loans are often cumbersome and lack transparency. Rupeek, established in 2015 and headquartered in Bangalore, is changing this landscape. We are India's leading asset-backed digital lending fintech platform, committed to making credit accessible and convenient.

Our Approach:

Rupeek leverages cutting-edge technology and an automated asset-light model to transform gold loan disbursal. Our secure, low-touch processes offer a friction-free experience for over 5 lakh satisfied customers across India. With strategic partnerships with leading banks and financial institutions, Rupeek unlocks the value of gold assets for our borrowers.

Why Rupeek?

• Shape the Future of Finance: Join us in revolutionizing the way India accesses credit through innovation, technology, and a commitment to building a more inclusive financial ecosystem
• Profitable Scale is Our Focus: We are now prepared and committed to achieving a profitable scale while remaining dedicated to financial inclusion.
• Backed by Industry Leaders: Marquee investors like Accel Partners, Bertelsmann, Elevation Capital, GGV Capital, Peak XV and many more fuel our growth, demonstrating confidence in our innovative approach.

Are you someone who thrives in a dynamic, fast-paced environment?

If you share our passion for making a difference, Rupeek offers the perfect platform to leverage your expertise and shape the future of gold-backed lending in India.

This is your chance to build a company at the forefront of financial innovation and market leadership.

Position Overview:

Job Title: Relationship Manager – Lending Partnership Team

Experience: 3+ Years of relevant Experience

Location: Bangalore

Role Overview:

As a Relationship Manager in the Lending Partnership Team, you will play a pivotal role in developing and managing strategic lending partnerships with banks and NBFCs. Your responsibilities will encompass overseeing operational activities, managing loan portfolios, and addressing customer escalations. You will work closely with internal teams and external partners, including senior stakeholders from leading financial institutions, to drive initiatives that enhance operational efficiency, customer experience, and overall company growth.

Job Responsibilities:

Relationship Management:

○ Align and communicate with central leadership of Banks/NBFCs to fully own the account

○ Manage key initiatives with lending partners, drive process improvements, negotiate commercials, and address customer complaints to strengthen business relationships.

○ Engage regularly with various functions of the Banks, such as Business, Risk,

Legal, and Marketing:

○ Initiate short-term and long-term strategic initiatives in partnership with Banks.

○ Plan and execute programs across internal and external stakeholders to drive key metrics within deadlines through effective prioritization.

● Business & Growth Monitoring: Monitor the performance of your lending partners, track business growth, and recommend strategies for improvement

● Data Analysis & Insights: Conduct regular data analysis and present actionable insights to senior stakeholders on key process improvements

Skills & Qualifications:

● Educational Background: Bachelor’s degree in Business Administration, Finance, Engineering, Management, Commerce, or a related field

● Experience: 3+ years of experience in relationship management, partnership development, or a related role within the financial services industry, preferably involving Banks or NBFCs.

● Technical Skills:

○ Proficiency in Microsoft Excel for data analysis and reporting.

○ Strong documentation and presentation skills.

● Industry Knowledge: Prior knowledge of the financial services and lending industry, including an understanding of NBFC and digital lending regulations, is preferred

● Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with a proven ability to work effectively with institutional partners as a relationship manager.

● Analytical and Problem-Solving Skills: Strong analytical skills to assess data, identify trends, and develop actionable insights.

● Negotiation Skills: Ability to negotiate terms and manage conflicts to achieve mutually beneficial outcomes.

● This role involves periodic travel to the head offices of Banks