Key Responsibilities:

• Business Development: Drive revenue generation by implementing effective sales and retention strategies to achieve AUM targets in the territory.
• Operations Management: Oversee and ensure smooth day-to-day operations of the branch, adhering to operational guidelines and compliance standards.
• Recruitment of Frontline Employees: Identify staffing needs, recruit talented individuals, and build a high-performing team of frontline employees.
• Training and Nurturance: Provide training, mentoring, and ongoing support to frontline employees to enhance their skills, product knowledge, and customer service abilities.
• Risk and Audit and Compliance Adherence: Implement risk management protocols, ensure compliance with internal policies and external regulations, and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times, maintaining the highest standards of ethical conduct.
• Liaising with Lending Partner Banks: Foster strong relationships with lending partner banks, collaborate on business strategies, and ensure seamless communication and cooperation.
• Cross-Selling of Third-Party Products: Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer experience.
• Building Rupeek Business Partners and DSA Channel: Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.
• Reporting and Analysis: Prepare regular reports on business performance, monitor key metrics, analyze trends, and make data-driven decisions to improve operational efficiency and effectiveness.

Essential Skills:

• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• In-depth knowledge of loan products, lending processes, and regulatory frameworks.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.
• Demonstrated ability to handle multiple priorities and meet deadlines effectively.
• Ability to do demand generation in the market and build offline channels.
• Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)
• Local language proficiency and geography knowledge are preferred.

Ideal Persona:

• Should be a graduate or above in any stream.
• Minimum 5 years of experience in sales and operations management, with at least 2 years in a team-leading role.
• Candidates from BFSI/Fintech would be an ideal fit
• Strong background in the BFSI lending business is highly preferred.
• Proven track record of achieving sales targets and driving business growth.