Company Description

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Role Description

This is a full-time on-site role for a Relationship Manager at Mukherjeee Travels, located in Kolkata. The Relationship Manager will be responsible for maintaining and developing client relationships, addressing customer needs, coordinating with internal teams, ensuring client satisfaction, and identifying business opportunities. The role requires a proactive approach to managing client inquiries, resolving issues efficiently, and providing exceptional service to enhance client engagement and retention.

Qualifications

• Strong communication and interpersonal skills
• Customer relationship management and client service skills
• Ability to identify and address client needs effectively
• Sales and business development skills
• Problem-solving and conflict resolution abilities
• Ability to work independently and collaboratively within a team
• Experience in the travel industry or related field is a plus
• Bachelor's degree in Business, Marketing, Sales, or a related field