Relationship Manager_Gold Loan Officer_Bangalore

Rupeek

Rupeek

Customer Service

Bengaluru, Karnataka, India

Posted on Mar 31, 2026
This job is provided by apna.co About Rupeek

Founded in 2015, Rupeek is India’s leading asset-backed digital lending fintech platform. Built on the

Technology, Integrity & Fair value first ethos, its vision is to be a new age, innovative brand solving the

credit pain points of Indians. Rupeek aims to create equal access to credit for every Indian by enabling

hassle-free doorstep gold loans at the lowest interest rates, its first flagship product with many more

to follow. Rupeek is currently present in 40+ cities and it is the first-ever fintech in the asset-backed

lending category to record a $1bn annual run rate (ARR). Headquartered in Bangalore, Rupeek's

investors include Sequoia Capital, Accel Partners, Bertelsmann, GGV Capital, VEF, and Lightbox.

Roles And Responsibilities

✔ To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent

spurious/unacceptable ornaments.

✔ Adhering to high ethical standards and complying with all the laid down processes / policies of

Rupeek - KYC adherence. Verify customers KYC & complete online registration.

✔ Coordinate with the Manager and stakeholder for loan approval.

✔ Ensure to bring in New Customers and maintain good relationships with existing customers for

generating renewal & referral business.

✔ Resolving all customer doubts and questions while processing the loan.

✔ Participate in business development activities to improve the brand visibility of Rupeek Gold

Loan in the catchment areas and to generate leads of prospective customers.

Persona

✔ Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.

✔ Upto 30 years of age

✔ Excellent communication skills in the local language and elementary English

✔ 2 wheeler and Driving License is mandatory