About Rupeek

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes.

Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and Elevation. In Apr 2024, Rupeek turned profitable and raised 200Cr.+ in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity.

Role Overview:

As a Program Manager in the Growth & Strategy team, you will play a crucial role in driving strategic initiatives and programs aimed at driving offline org scale-up, training, engagement and life-cycle management leading to higher productivity of this org. This position requires a dynamic individual with a strong background in program management, a deep understanding of sales & operations, and the ability to communicate effectively with top management as well as regional teams, HR, tech etc.

Job Title: Program Manager - Business

Education: MBA/PGDM or equivalent degree

Experience: 2+ years of experience preferably in sales and central roles.

Location: Bangalore

Role and Responsibilities:

Business Planning:

• Collaborate with cross-functional leadership teams (Category, Product, Finance, Marketing) to drive alignment and execution of business goals in line with the Annual Operating Plan (AOP).
• Manage the end-to-end planning process, including development of business plans and targets, resource allocation, and cross-functional approval and alignment, ensuring all teams are aligned with business objectives.
• Oversee and manage monthly, quarterly, and annual budgets for the field team and lead generation costs, in close coordination with the business design and finance teams.

Program Management:

• Establish and maintain sales performance management tools and procedures (e.g., performance dashboards), and coordinate with tech and product for automated performance tracking.
• Monitor and review monthly/quarterly progress of critical initiatives and programs with field teams, presenting strategic insights to senior management.
• Develop and manage actionable data and dashboards, generating insights to drive key sales input metrics through regular review cadence with regional teams.
• Lead Sales and Operations engagement initiatives, including contests and gamification at the organizational level to drive motivation and performance.
• Design, develop, and implement Sales and Channel KPIs and incentive structures to drive performance and align with business goals.
• Serve as the custodian for productivity enhancement programs, implementing initiatives, incentives, engagement, and ensuring daily workforce tracking and rigor.
• Design and drive plans and initiatives around growth, scale-up in terms of productivity, overall engagement.

Progress Monitoring and Execution:

• Establish robust tracking mechanisms to monitor the progress and performance for all initiatives and lifecycle.
• Regularly analyze program data to assess effectiveness and identify areas for improvement.
• Work closely with Business Team on ground to highlight scope of improvement and take recurring feedback back to central teams for planning

Qualifications:

• MBA with 2+ years of experience preferably in sales and central roles.
• Strong project management skills with a track record of successful program implementation.
• Excellent communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
• Analytical mindset with the ability to make data-driven decisions.
• Demonstrated ability to work collaboratively in a cross-functional team environment.
• Ability to engage with regional teams and drive them for ensuring results

Persona:

• Mix of experience of doing Field Sales and Central roles
• Experience of Scaling up Program or Managing National Programs.
• Exposure to a fast paced execution environment with High level of ownership & execution rigor
• Preferred Industries : B2C start-ups, FMCG, Telecom, Consumer verticals of large corporates, FinTech
• Experience of handling/managing sales development/growth initiatives/central sales and strategy roles.