Key Roles & Responsibilities:

• Understand customer applications, processes, and technical challenges.
• Recommend appropriate products/solutions based on technical fit and performance.
• Conduct technical discussions, presentations, and product demonstrations.
• Support customers in trials, evaluations, and product optimization.

• Identify new business opportunities and target accounts.
• Prepare and present techno-commercial proposals.
• Negotiate pricing, contracts, and supply terms within defined authority.
• Achieve assigned sales targets (volume, revenue, margin).

• Provide pre-sales and post-sales technical support.
• Assist customers with product selection, usage guidelines, and problem resolution.
• Coordinate with R&D, production, and quality teams for issue resolution.

• Monitor market trends, competitor products, and customer feedback.
• Share insights with internal teams to support product improvement and innovation.
• Identify unmet customer needs and application gaps.

• Act as the interface between customers and internal teams (R&D, QA, Supply Chain).
• Support new product introductions and technical transfers at customer sites.
• Ensure smooth order execution and timely communication.

• Build long-term relationships with key decision-makers and influencers.
• Drive customer satisfaction, retention, and repeat business.
• Handle customer complaints professionally and proactively.

• Maintain sales forecasts, CRM updates, and activity reports.
• Document customer requirements, trial results, and technical feedback.

Required Qualification

• Bachelor’s degree in Engineering / Science / Technology (e.g., Chemical Engineering, Mechanical Engineering, Electrical, Biotechnology, Chemistry, etc.)
• MBA or PG Diploma in Marketing / Sales – preferred but not mandatory.

• 8-14 years of experience in technical sales, application engineering, or customer-facing technical roles.
• Experience in B2B / industrial / specialty chemicals / engineering products is highly desirable.

Key Skills & Competencies

• Strong understanding of products, applications, and customer processes.
• Ability to translate technical features into customer value and benefits.
• Capability to analyze data, trials, and performance results.

• Consultative selling and negotiation skills.
• Pricing, margin, and contract understanding.
• Ability to manage sales pipelines and close deals.

• Clear verbal and written communication.
• Ability to present complex technical concepts simply.
• Confident interaction with customers, from operators to senior management.

• Customer-focused mindset.
• Problem-solving and analytical thinking.
• High ownership, resilience, and result orientation.
• Willingness to travel and work in field-based roles.

Preferred Certifications / Additional Qualifications (Optional)

• Sales or marketing certifications.
• Industry-specific certifications (e.g., Six Sigma, product/application training).
• CRM tools (Salesforce, SAP, etc.).

Perks & Benefits

• Corporate Uber and MMT access for travel, Sodexo food card
• Insurance Benefits - coverage for 5 members of family up to 5 lakhs
• Monthly outing and engagement
• Official corporate dinner and party/trips
• Parental support - Maternity benefit, parental benefit program, Day-care support program.
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System, online doctor consultation.
• Mobility Benefits - Relocation Benefits, Transfer Support Policy, Travel policy
• Retirement Benefits - Employee PF contribution, Flexible PF contribution.
• Other Benefits - Car Lease, Salary Advance policy.