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Software Engineer L2



Software Engineering
India · Remote
Posted on Tuesday, June 11, 2024

See yourself at Twilio

Join the team as Twilio’s next Backend Software Engineer on the Compliance and Data team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to build and deploy the next generation of our distributed systems and microservices architecture. The new features intend to simplify the life of our customers as they provide their KYC information to onboard onto Twilio Messaging. With different guidelines in different countries to adhere to, Twilio intends to stay ahead and provide the mechanisms for ISVs to collect and update their customer data and for direct customers to upload and maintain compliant data. Thus improving the customer onboarding experience in multiple countries and making onboarding and sending communications quicker and easier. Twilio is also known to be ahead in moving to newer technology stack, self managed cloud. The job will provide opportunities to work on upgrading the current services and moving them to self managed for better resiliency and maintainability, reducing operation effort.


In this role, you’ll:

  • Write clean, efficient, and maintainable code for our distributed systems and microservices, utilizing asynchronous communication patterns for optimal performance. Contribute to the design and implementation of highly scalable architectures, prioritizing reliability, performance, and future-proof growth.
  • Modernizing Software: Contribute to the migration and optimization of our tech stack to leverage the modern technologies, ensuring future-proof scalability and agility while maintaining backward compatibility.
  • Build APIs, storage systems, cache layers and workflows to support complex business logic.
  • Collaborate with a talented global team including engineers, product managers, designers, and architects both inside and outside of the immediate team.
  • Consistently share your ideas and request feedback. Foster a culture of knowledge sharing and continuous learning within the team.
  • Participate in agile development with rapid, iterative, frequently deployed applications.


Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Bachelor's degree in Computer Science or equivalent
  • Successful track record of delivering and maintaining reliable, scalable, traceable and performant distributed systems to customers in a production cloud environment like AWS
  • 2+ years of experience with server side technologies, including asynchronous programming using Java
  • Extensive experience with building and using REST APIs
  • Experience with relational Databases like MySQL
  • Exposure with technologies like EC2, DynamoDB, Redis, Kafka, ElastiCache


  • Experience with container technologies - Docker/Kubernetes
  • Exposure to front end technologies like React, JavaScript, TypeScript, HTML, CSS, Node.js
  • Exposure to scripting languages like Python / Bash
  • Experience in implementing modern automated testing and CI/CD pipelines.
  • Working in Agile Methodology with exposure to tracking tools like Jira, Rally


This role will be based Remotely in our Bengaluru, India office.


We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].